Kentucky Primary Care Veterinarians Survey - Fall 2017

Thank you for taking the time in completing this survey.  CVCA Cardiac Care for Pets would like to get your feedback to see how we can better serve you. Your comments are much appreciated.  If I can assist you further or if you have additional comments, please feel free to email me directly at denise.kessler@cvcavets.com. Thank you again for taking the time to complete the survey. 
1.What is the name of your practice?(Required.)
2.What city and state is your practice located?   (Required.)
3.What is your role in the practice? 
4.Are you aware of CVCA's payment options?  
          -Care Credit (6-months interest-free)
          -Payment Banc (6-month interest-free and ability for automatic payment withdraw)
          -Cash, Credit Cards, and Personal Checks
5.Did you know a 2016 JAVMA article found a primary care veterinarian can increase their revenue potential up to 20%, per patient, by collaborating with a CVCA board certified veterinary cardiologist?
6.Who do you currently utilize for the workup of cardiac patients? (select all that apply)
7.What is the most common reason clients decline referral to a specialist?
8.What obstacles do you face in referring clients to CVCA Cardiac Care for Pets?
9.When I refer a patient for a cardiac workup, I expect the cost to be: 
10.What affects your decision to refer a case to CVCA?
11.What would make the referral of cardiac patients easier for you?
12.Do you have a specialty hospital referral preference? If so, why do you prefer to refer to one vs. the other?
13.Do you know how many board certified veterinary cardiologists, with an additional 3-5 years of cardiac experience, are located in the Louisville area?
14.Over 99% of our clients would recommend us to family or friends.  How likely are you to refer CVCA to clients, friends, and family?
1 (not likely at all)
2
3
4
5
6
7
8
9
10 (highly likely)
15.Have you visited the CVCA website, www.cvcavets.com, where you can find:
          -client handouts
          -newsletters and a free subscription form 
          -cardiac articles
          -patient information
          -Schedule an Appointment Form
          -Prescription Refill Form and more!
16.When and why do you refer clients to a cardiologist? 
17.What is your preferred method of receiving communication from CVCA?
18.May we contact you regarding your comments?(Required.)