Customer Service Survey

Question Title

* 1. Which library did you visit today?

Headquarters Library

Bordeaux Branch

Cliffdale Regional Branch

East Regional Branch

Hope Mills Branch

North Regional Branch

Spring Lake Branch

West Branch

Question Title

* 2. Which service area did you use today?

Reference

Children's

Check-out

Question Title

* 3. What time of day did you use the library?

Morning

Afternoon

Evening

Question Title

* 4. I am satisfied with the customer service I received.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Question Title

* 5. I feel safe at this location.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Question Title

* 6. Staff are welcoming at this location.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Customer Service Survey

Question Title

* 1. Which library did you visit today?

Question Title

* 2. Which service area did you use today?

Question Title

* 3. What time of day did you use the library?

Question Title

* 4. I am satisfied with the customer service I received.

Question Title

* 5. I feel safe at this location.

Question Title

* 6. Staff are welcoming at this location.

Question Title

* 7. Comments / Suggestions