CONTACT CENTRE AGENT Question Title * 1. Kindly input Contact details Name Address Address 2 City/Town Parish Email Address Phone Number Question Title * 2. How many years experience do you have working in a Contact Centre operations? 1 2 3 More than 3 years Question Title * 3. Do you possess 5 CSEC subjects to include Mathematics & English Language ? Yes No Question Title * 4. if answer to Question 3. above is NO; What is your qualification? Question Title * 5. How would you rate your working knowledge of the following : Proficiency Level Word Fundamental Basic Proficient Intermediate Advanced Word Proficiency Level menu Excel Fundamental Basic Proficient Intermediate Advanced Excel Proficiency Level menu Outlook Fundamental Basic Proficient Intermediate Advanced Outlook Proficiency Level menu Powerpoint Fundamental Basic Proficient Intermediate Advanced Powerpoint Proficiency Level menu ASPECT Telephone System Fundamental Basic Proficient Intermediate Advanced ASPECT Telephone System Proficiency Level menu Manage Engine Fundamental Basic Proficient Intermediate Advanced Manage Engine Proficiency Level menu Question Title * 6. Are you interested in a Work from Home arrangement? Yes No Question Title * 7. If your answer to Question 6 is Yes, what is your current internet capability at home? Question Title * 8. If answer to Question 6 is No, are you able to work a shift that starts at 7:00 am? Yes No Question Title * 9. Are you able to work a shift which ends after 9:00pm? Yes No Question Title * 10. Is there any day of the week that you are unable to work? Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 11. Do you have any plans that require you to be off work for a period over one week for the next six months? Yes No Question Title * 12. if your answer to Question 11 is Yes, please explain. Question Title * 13. How soon will you able to start working if selected? Question Title * 14. What is your desired hourly rate? Between $275 and $324 Between $325 and $375 Between $376 and $424 $426 and above Question Title * 15. Kindly upload your resume/ CV PDF, DOC, DOCX file types only. Choose File Choose File No file chosen Remove File Kindly upload your resume/ CV Done
