SEP Customer Survey 2019 - Quick Questions

Question Title

* 1. How quickly did you find we answered the phone?

Glacial

2-3 rings

Lightening fast

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 2. How would you rate the overall customer service/experience – were we friendly and helpful?

Just plain awful

Baseline

Very friendly / helpful

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. Would you like to name our representative - or do you have any other comments?