Skip to content
Tell us about your experience with our next generation platform Dex!
*
1.
Rate your experience with the process of migrating to Dex.
(Required.)
Strongly agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
The communication was clear and concise.
Strongly agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
The instructions provided to register and sign up were helpful.
Strongly agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
I was able to successfully register and sign in.
Strongly agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
FAQ & Reference/Training material was helpful in answering my questions.
Strongly agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
*
2.
Rate your user experience with Dex.
(Required.)
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Dex is intuitive and easy to navigate.
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Dex has all the features I need to complete my day to day tasks.
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
*
3.
On a scale of 1 to 5, rate your overall satisfaction with Dex.
(Required.)
Highly Dissatisfied
1 star
Dissatisfied
2 stars
Neither Dissatisfied nor Satisfied
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
*
4.
What are the things you like most about Dex?
(Required.)
*
5.
What are some things that can be improved in Dex?
(Required.)
*
6.
Are there any features that are missing from Dex that were available to you in the Virtual Terminal? (Select all that applies)
(Required.)
Reporting
Customizing User Roles
Merchant Defined Fields
Restricting user's visibility to specific locations/merchant accounts
Other (please specify)