Communications Survey 2017

Question Title

* 1. How well does the school do in communicating with families and keeping them informed?

Important information is communicated clearly and in a timely manner.

The school does ok but could do better.

I don't believe that the school communicates important information to parents and families clearly and in a timely manner.

Other. Please comment.

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* 2. How would you prefer to receive information from the school?

Via Social Media (Facebook, Instagram, Twitter)

Through posts on the school website

Email/Constant Contact

Text Message

All of the above

Other (please specify)

Question Title

* 3. What social media platforms do you use regularly?

Facebook

Twitter

Instagram

Snapchat

Other (please specify)

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* 4. If the school developed a smartphone app, how likely would you be to download and use it?

Very likely

Somewhat likely

Not Likely

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* 5. What kind of smartphone do you use?

Apple IOS (iphone)

Google (Android)

Blackberry

Other (please specify)

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* 6. How often do you log in to the school's website?

Daily

Weekly

Monthly

Never

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* 7. Do you log on to the school website to obtain info OTHER than the parent and sports calendars?

Yes

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* 8. How do you access the Parent Portals?

Through the school website.

Directly

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* 9. Are you satisfied with the Parent Portals?

Yes, they are simple to use and provide good information.

I'm sort of satisfied. There is good information but they are difficult to navigate.

No, I don't like the portals.

I don't use the portals.

Question Title

* 10. How do you feel about the current flow of information from the school to the parent/family community.

It's great. I am informed about what is happening at the school.

It's ok, but I would like to see more information communicated.

It's ok but I would like to see less information communicated.

It's not good. I don't seem to know what is happening.

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* 11. Ideally, how often would you like to receive routine/non-emergency communications from the school?

Daily

Weekly

Real-time throughout the day

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* 12. How easy is it for you to communicate with the school?

Easy, I just call or email.

It's ok, but could be easier if the school offered more online options for things like reporting absences, submitting forms, etc.

It's unnecessarily difficult and outdate.