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Hanover Township Aging Services Survey By: Lexszi Andrecillo
Name (Optional)__________________
1.
How would you rate the overall quality of Aging Services provided in Hanover Township?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
2.
How often do you or your family members use programs and or services by the Department of Aging Services at Hanover Township?
Always
Usually
Sometimes
Rarely
Never
3.
Which Aging Services Division have you or a family member used? (Please mark all that apply).
Social Services/ Home Care / Caregiver
Programming- Day trips, Exercise classes, Art classes, Entertainment, etc.
Stars-N-Stripes Cafe
Transportation
4.
When working with our Social Services staff do you feel comfortable and respected during your interactions?
Yes
No
I have not used this service yet
Other (please specify)
5.
Would you be interested in volunteering with Hanover Township Aging Services?
Yes (If yes, please leave your name and phone number.)
No
I am currently a volunteer
Other (please specify)
6.
If you are a volunteer what are some ways that you would like to be recognized and how often?
7.
When booking an Extended Travel trip what do you look for? (Please check all that apply).
Price
Walking capability
Safety
Location
Trip leader
Other (please specify)
8.
Do you find the cost of the program events reasonable?
Yes
No
Other (please specify)
9.
How often do you frequent the Stars-N-Stripes Cafe?
Every day
A few times a week
About once a week
A few times a month
Once a month
Less than once a month
10.
Do you have any requests or suggestions for new entrees for the Stars -N-Stripes Cafe menu?
11.
How has the responsiveness of our Transportation Division been in regards to Pick-up's and Drop offs?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
12.
How would you describe your interaction with the Transportation Division when calling to schedule a ride?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
13.
When visiting Aging Services, how accessible is the information regarding programs and services?
Very accessible
Accessible
Neutral
Difficult
Very difficult
Other (please specify)
14.
Are there any areas of improvements you'd like the Department of Aging Services to consider?
15.
How do you feel the department responds to patron concerns or issues?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Other (please specify)
16.
How likely are you to recommend Hanover Township Department of Aging Services to others?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
Other (please specify)
17.
Do you have any specific suggestions for new services or programs that could benefit the aging population in Hanover Township?
18.
Please share any additional comments, suggestions, or feedback regarding the Department of Aging Services.
19.
Thank you for your participation! We encourage you to spread the word about the Department of Aging Services and bring your friends to the Senior Center to explore our exciting events happening here. Everyone is welcome!
1 star
2 stars