City of Sunnyvale Summer Camp Survey

1. City of Sunnyvale Summer Camp Survey

Thank you for joining the City of Sunnyvale this Summer – we hope you had a memorable experience.

Your feedback is very important to us. Our simple survey is intended to touch on several aspects of YOUR family's experience with the Sunnyvale Recreation Division. Your candid feedback will be utilized to:

• further develop our staff training program;
• evaluate days, times and locations for Summer 2011 programming;
• continue to meet the evolving interests of your child/ren.

Your comments are greatly appreciated!

Thank you!
Sunnyvale Recreation Division Staff

Question Title

* 1. How long has your family been participating in programs through the City of Sunnyvale Recreation Division?

This is our first time

1 year

2-3 years

4-6 years

7+ years

Question Title

* 2. What were your primary reason(s) for choosing Sunnyvale Recreation for your day camp experience? Check all that apply.

Type(s) of camp(s)

Days / Times

Location

Price / Value

Other (please specify)

Question Title

* 3. What variable will be most important to you when considering your Summer 2011 camp enrollment decisions?

Types of camp(s)

Day / Times

Location

Price / Value

Other (please specify)

Question Title

* 4. How did you hear about the program? Check all that apply.

Recreation Activity Guide (received in the US mail)

Arts+ Flyer (distributed in Sunnyvale schools)

Camps Brochure (distributed in Sunnyvale schools)

Bay Area Parent

Sunnyvale Sun

Friend or Family Member

Other (please specify)

Question Title

* 5. Please tell us your experience with the registration process.

	Great	OK	Poor
Clarity of brochure information	Clarity of brochure information Great	Clarity of brochure information OK	Clarity of brochure information Poor
Ease of forms	Ease of forms Great	Ease of forms OK	Ease of forms Poor
Web interface	Web interface Great	Web interface OK	Web interface Poor
Phone interaction(s)	Phone interaction(s) Great	Phone interaction(s) OK	Phone interaction(s) Poor
In-person experiences	In-person experiences Great	In-person experiences OK	In-person experiences Poor
Mail-in process	Mail-in process Great	Mail-in process OK	Mail-in process Poor
Courtesy of registration staff	Courtesy of registration staff Great	Courtesy of registration staff OK	Courtesy of registration staff Poor

Other (please specify)

Question Title

* 6. What Summer camp(s) did your family participate in?

Camp Quest or Camp Voyager

Camp Crusade or Camp Explorer

Day Trippin'

Summer Safari Preschool

Summer Express and/or Club X

Cooking

Animal Adventure Dance

Tiny Tots Ballet

Cheerleading Dance

Hip Hop Dance

Pirate Dance

Princess Dance

Super Star Dance

World Dance

Animation

Digital Film Making

Game Design

School for Faeries

Magic Wizards

Musical Theater & Advanced Musical Theater

World Music

Visual Arts or Visual Arts Mini

World Arts and Crafts

AWESOMEngineering

Science Adventures

TechKnowHow

Skyhawks Mini-Hawks or Multi-Sport

Skyhawks Baseball, Basketball, Soccer, Volleyball or Flag Football

Fremont Basketball

Mike Allen's Basketball

FTSA Flag Football or Outdoor

Futsal Kingz

Junior Golf

Kidz Love Soccer

World Cup Soccer

Sports & Aquatics

Little Tigers Taekwondo

Question Title

* 7. Based on your knowledge of our camps, how would you rate the following:

	Great	OK	Poor
Safety	Safety Great	Safety OK	Safety Poor
Supervision	Supervision Great	Supervision OK	Supervision Poor
Quality of Instruction	Quality of Instruction Great	Quality of Instruction OK	Quality of Instruction Poor
Variety of Activities	Variety of Activities Great	Variety of Activities OK	Variety of Activities Poor
Supply / Equipment Availability	Supply / Equipment Availability Great	Supply / Equipment Availability OK	Supply / Equipment Availability Poor
Facility Cleanliness	Facility Cleanliness Great	Facility Cleanliness OK	Facility Cleanliness Poor
Convenience of Drop-off and Pick-up Locations	Convenience of Drop-off and Pick-up Locations Great	Convenience of Drop-off and Pick-up Locations OK	Convenience of Drop-off and Pick-up Locations Poor
Effectiveness of camp correspondence	Effectiveness of camp correspondence Great	Effectiveness of camp correspondence OK	Effectiveness of camp correspondence Poor
Response to your requests, questions or concerns	Response to your requests, questions or concerns Great	Response to your requests, questions or concerns OK	Response to your requests, questions or concerns Poor
Attention given to your child/ren’s special needs	Attention given to your child/ren’s special needs Great	Attention given to your child/ren’s special needs OK	Attention given to your child/ren’s special needs Poor

Question Title

* 8. Did this camp live up to your expectations?

Yes

If not, what could we do to exceed your expectations in the future?

Question Title

* 9. Was the timing of the program convenient?

Yes

If not, what times would be a better match for your family and its’ lifestyle?

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* 10. Is there a particular staff member that positively or negatively impacted your Summer camp experience? If so, please describe:

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* 11. Have you noticed a difference in your child/ren, in any of the following ways:

	Yes	Somewhat	No
Confidence about abilities	Confidence about abilities Yes	Confidence about abilities Somewhat	Confidence about abilities No
Skill development	Skill development Yes	Skill development Somewhat	Skill development No
Relationship building	Relationship building Yes	Relationship building Somewhat	Relationship building No
Listening to others	Listening to others Yes	Listening to others Somewhat	Listening to others No
Communicating with others	Communicating with others Yes	Communicating with others Somewhat	Communicating with others No
Becoming more helpful	Becoming more helpful Yes	Becoming more helpful Somewhat	Becoming more helpful No
Positive risk taking	Positive risk taking Yes	Positive risk taking Somewhat	Positive risk taking No
Making sound decisions independently	Making sound decisions independently Yes	Making sound decisions independently Somewhat	Making sound decisions independently No
Other (please specify)	Other (please specify) Yes	Other (please specify) Somewhat	Other (please specify) No

Question Title

* 12. In the future, do you plan to participate in Sunnyvale Recreation programming?

Yes

If not, why?

City of Sunnyvale Summer Camp Survey

1. City of Sunnyvale Summer Camp Survey

Question Title

* 1. How long has your family been participating in programs through the City of Sunnyvale Recreation Division?

Question Title

* 2. What were your primary reason(s) for choosing Sunnyvale Recreation for your day camp experience? Check all that apply.

Question Title

* 3. What variable will be most important to you when considering your Summer 2011 camp enrollment decisions?

Question Title

* 4. How did you hear about the program? Check all that apply.

Question Title

* 5. Please tell us your experience with the registration process.

Question Title

* 6. What Summer camp(s) did your family participate in?

Question Title

* 7. Based on your knowledge of our camps, how would you rate the following:

Question Title

* 8. Did this camp live up to your expectations?

Question Title

* 9. Was the timing of the program convenient?

Question Title

* 10. Is there a particular staff member that positively or negatively impacted your Summer camp experience? If so, please describe:

Question Title

* 11. Have you noticed a difference in your child/ren, in any of the following ways:

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* 12. In the future, do you plan to participate in Sunnyvale Recreation programming?

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* 13. What programs would the children in your family like to see Sunnyvale Recreation offer?

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* 14. What programs or services would the adult members of your household like to see Sunnyvale Recreation offer?

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* 15. New families appreciate reading testimonials from families who have participated in our programming. What can you share with them?

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* 16. What other organization(s) provided your family with a positive Summer camp experience?