KWB Pathology Associates Client Survey 2021

Question Title

* 1. Name and Title of person completing the survey?

Name *

Full Practice Name *

Address *

City/Town *

Email Address *

Phone Number

Question Title

* 2. How likely are you to recommend KWB Pathology Associates to other providers/facilities?

Definitely would

Probably would

Probably would not

Definitely would not

Question Title

* 3. Please rate the following categories:

	Excellent	Good	Average	Below Average	N/A
Quality/reliability of results	Quality/reliability of results Excellent	Quality/reliability of results Good	Quality/reliability of results Average	Quality/reliability of results Below Average	Quality/reliability of results N/A
Accesibility of pathologist	Accesibility of pathologist Excellent	Accesibility of pathologist Good	Accesibility of pathologist Average	Accesibility of pathologist Below Average	Accesibility of pathologist N/A
Responsiveness of pathologist	Responsiveness of pathologist Excellent	Responsiveness of pathologist Good	Responsiveness of pathologist Average	Responsiveness of pathologist Below Average	Responsiveness of pathologist N/A
Routine turnaround times	Routine turnaround times Excellent	Routine turnaround times Good	Routine turnaround times Average	Routine turnaround times Below Average	Routine turnaround times N/A
STAT turnaround times	STAT turnaround times Excellent	STAT turnaround times Good	STAT turnaround times Average	STAT turnaround times Below Average	STAT turnaround times N/A
Frozen turnaround times	Frozen turnaround times Excellent	Frozen turnaround times Good	Frozen turnaround times Average	Frozen turnaround times Below Average	Frozen turnaround times N/A
Comprehesiveness of final report	Comprehesiveness of final report Excellent	Comprehesiveness of final report Good	Comprehesiveness of final report Average	Comprehesiveness of final report Below Average	Comprehesiveness of final report N/A
Mode of report transmission/receipt	Mode of report transmission/receipt Excellent	Mode of report transmission/receipt Good	Mode of report transmission/receipt Average	Mode of report transmission/receipt Below Average	Mode of report transmission/receipt N/A
Timeliness of receivng reports	Timeliness of receivng reports Excellent	Timeliness of receivng reports Good	Timeliness of receivng reports Average	Timeliness of receivng reports Below Average	Timeliness of receivng reports N/A
Courtesy of KWB Pathology Associates staff	Courtesy of KWB Pathology Associates staff Excellent	Courtesy of KWB Pathology Associates staff Good	Courtesy of KWB Pathology Associates staff Average	Courtesy of KWB Pathology Associates staff Below Average	Courtesy of KWB Pathology Associates staff N/A
Responsiveness of our Client Service Representative	Responsiveness of our Client Service Representative Excellent	Responsiveness of our Client Service Representative Good	Responsiveness of our Client Service Representative Average	Responsiveness of our Client Service Representative Below Average	Responsiveness of our Client Service Representative N/A
Are our couriers prompt, courteous and professional?	Are our couriers prompt, courteous and professional? Excellent	Are our couriers prompt, courteous and professional? Good	Are our couriers prompt, courteous and professional? Average	Are our couriers prompt, courteous and professional? Below Average	Are our couriers prompt, courteous and professional? N/A

Question Title

* 4. Would you prefer to send all your pathology and cytology specimens to one place?

Yes, we would prefer to send all our specimens to one place (like KWB) and they send off anything that needs to go to another lab due to insurance.

No, we would prefer to sort out anything that needs to go to another lab ourselves.

Other (please specify)

KWB Pathology Associates Client Survey 2021

Client Satisfaction Survey

Question Title

* 1. Name and Title of person completing the survey?

Question Title

* 2. How likely are you to recommend KWB Pathology Associates to other providers/facilities?

Question Title

* 3. Please rate the following categories:

Question Title

* 4. Would you prefer to send all your pathology and cytology specimens to one place?

Question Title

* 5. Are there any improvements we can make or additional services you would like to see us offer?

Question Title

* 6. Additional Comments