1. Customer Opinion Survey

We would appreciate your help in rating the service you received from us. A moment of your time in completing this online survey will help us serve you better in the future.

* 1. Please complete the demographic information.

* 2. How did you hear about us?

* 3. When you called for service, was your phone call answered promptly & courteously?

* 4. Were you satisfied with the scheduling of your service request?

* 5. Did we meet the scheduled time?

* 6. Was the work performed to your satisfaction?

* 7. Was the technician polite, neat and clean in appearance?

* 8. Did the technician clean up the work area after the service was performed?

* 9. Were the charges on the invoice explained to you?

* 10. Would you recommend us to others?

* 11. Considering the service you received, how would you rate the charges?

  No charges involved Very Reasonable Reasonable Unreasonable Very Unreasonable
My charges for service were...

* 12. How would you rate your overall service experience with us?

  Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied
I was...

* 13. Additional comments are welcome

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