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BCU Member Engagement Survey
Thank you for taking our survey. Your input is important to the future success of your Credit Union. By completing this survey, you will be entered to receive 1 of 10 $50 gift cards.
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1.
When you consider opening a new account, what message or promise from a financial institution would most attract your attention?
(Required.)
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2.
Of the following statements, which best aligns with how you would want your Credit Union to present itself?
(Required.)
We're not just in the neighborhood - we're part of it.
Banking that's fair, transparent, and built for you.
Helping you grow - not just your money.
Real people. Real help. Real relationships.
Everything you expect from a big bank - without being one.
Other (please specify)
None of the above
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3.
What qualities or values make you feel most confident in a financial institution?
(Required.)
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4.
Which of the following qualities would increase your confidence in a financial institution?
(Required.)
Community-driven
Accessible & fair
Empowering financial education
Trusted, personal service
Modern convenience with a local touch
Purpose-driven organization
Other (please specify)
None of the above
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5.
When researching financial institutions, where do you typically look for information first? (Select all that apply)
(Required.)
Friends or family recommendations
Online reviews (Google, BBB, etc.)
Online Forums (Reddit, etc.)
Social Media (Facebook, Instagram, Tiktok, etc.)
Online search (Google, Bing, etc.)
Institutions own website
Other (please specify)
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6.
Rank up to three (3) advertising methods that are most persuasive to you when learning about a financial institution.
(Required.)
1st Choice
2nd Choice
3rd Choice
Newspaper
Radio
TV/Streaming
Social Media Posts/Pages
Online Advertising
Direct Mail
Events/Sponsorships
Other (please specify)
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7.
Would you be interested in attending a financial instution's grand opening event?
(Required.)
Yes
No
Depends (please specify)
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8.
What would motivate you to attend a grand opening event? (choose one)
(Required.)
Incentives (Cash, prizes, giveaways, etc.)
Food & drinks
Guest appearances by local celebrities
Meeting staff and learning about services
Supporting a local business
Networking/community connection
Hype posts/appearance from social media influencer(s)
Other (please specify)
9.
Please enter your first and last name and email address to be entered into the gift card drawing.