2025 Resident Satisfaction Survey

We work hard to provide the best services possible to Normandy Park residents, and we would like to hear from you about how we are doing. Your feedback will help us determine what services are important and areas you would like improved! Please take a few minutes to complete this survey. If you have any questions, please get in touch with City Clerk Erin Smith at esmith@normandyparkwa.gov or 206.248.8248.
1.Quality of Services. Overall, how satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/ Don't Know
Overall quality of Police Services.
Overall quality of Parks.
Overall maintenance of City streets, sidewalks, and infrastructure.
Overall quality of land use, planning, and zoning.
Overall quality of economic development.
Overall effectiveness of code enforcement.
Overall effectiveness of City’s efforts to protect the environment.
Overall efforts to be a good steward of the City’s finances.
2.Public Safety. How satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/ Don't Know
Overall feeling of safety in Normandy Park.
Overall quality of local police protection.
Visibility of police in neighborhoods.
Visibility of police in commercial and retail areas.
How quickly police respond to emergencies.
Efforts to prevent crime.
Enforcement of local traffic laws.
Animal Control Services.
3.Public Works. How satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/ Don't Know
Street repair.
Storm drainage.
Condition of sidewalks.
Conditions of street signs and traffic signals.
Adequacy of street lighting in Normandy Park.
Snow removal on city streets.
Condition of pavement markings on streets.
4.Parks & Recreation. How satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/ Don't Know
Maintenance of local parks.
The number of parks in Normandy Park.
Quality of park facilities (shelters, playgrounds, etc.)
Quality of outdoor athletic fields.
Walking and biking trails.
Recreation opportunities offered by the City. 
5.Permitting. How satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/Don't Know
Getting inquiries answered on building and planning issues.
Review process from application to issuance.
Permit inspection process.
Permit fees.
Rate your experience with the Normandy Park Permit Counter.
6.Communication Services. How satisfied are you with:
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
No Opinion/Don't Know
Overall effectiveness of City communications with the public.
Availability of information about City programs/services.
Overall usefulness of the City’s website.
Overall effectiveness of the City’s use of social media.
Opportunities to engage/provide input into decisions made by the City.
7.What generation are you?
8.Do you have any suggestions to help us improve City services?