* 1. How satisfied are you with the technical competence of our staff?

* 2. How satisfied are you with our in- and out-of-office availability?

* 3. How satisfied are you with advice we have given on tax and business matters?

* 4. How satisfied are you with our understanding of your business or personal accounting needs?

* 5. How satisfied are you with our promptness in returning your calls or emails?

* 6. How satisfied are you with the courtesy and service of our office assistants?

* 7. How satisfied are you with the efficiency of our work?

* 8. How satisfied are you with the clarity of our communication?

* 9. How satisfied are you with our fees and billing procedures?

* 10. How satisfied are you with our office location and comfort?

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