Patient Follow Up Survey

Rural Health Network of Monroe County Patient Survey (RHN of MC)

RHN of MC would like to get your Feedback on how our Clinic can be of Better Service to You. Please answer the following questions and Thank You for supporting RHN of MC.

Question Title

* 1. Which office did you visit at RHN of MC?

Medical

Dental

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* 2. Have you setup your Patient Portal App (The Healow App) on your phone/tablet to access your medical records?

Yes

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* 3. Have you ever used the Patient Portal (Healow App) to access your electronic medical records?

Yes

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* 4. How would you rate RHN of MC's Office Hours?

Approve

Neither approve nor disapprove

Disapprove

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* 5. When calling RHN of MC, I spoke with the Front Desk Associate easily and had my issue resolved

Extremely effective

Not at all effective

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* 6. The waiting time to be seen at RHN of MC was

About the right length

Too long

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* 7. RHN of MC's lobby waiting room was comfortable and clean

Yes

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* 8. The Front Desk Team at RHN of MC is friendly and Helpful?

Yes

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* 9. My RHN of MC Healthcare Provider talked to me about Goals for my Health

Yes

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* 10. The care I received at RHN of MC's Clinic was

Met expectations

Below expectations

Did you go to the Medical or Dental clinic for your office visit?

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* 11. Do you feel you were treated with Courtesy and Respect at the RHN of MC Clinic?

Yes

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* 12. Do you feel the RHN of MC is providing affordable Health/Dental Care?

Yes

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* 13. Would you be willing to recommend your Family and Friends to RHN of MC for Health/Dental Care?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Patient Follow Up Survey

Rural Health Network of Monroe County Patient Survey (RHN of MC)

Question Title

* 1. Which office did you visit at RHN of MC?

Question Title

* 2. Have you setup your Patient Portal App (The Healow App) on your phone/tablet to access your medical records?

Question Title

* 3. Have you ever used the Patient Portal (Healow App) to access your electronic medical records?

Question Title

* 4. How would you rate RHN of MC's Office Hours?

Question Title

* 5. When calling RHN of MC, I spoke with the Front Desk Associate easily and had my issue resolved

Question Title

* 6. The waiting time to be seen at RHN of MC was

Question Title

* 7. RHN of MC's lobby waiting room was comfortable and clean

Question Title

* 8. The Front Desk Team at RHN of MC is friendly and Helpful?

Question Title

* 9. My RHN of MC Healthcare Provider talked to me about Goals for my Health

Question Title

* 10. The care I received at RHN of MC's Clinic was

Question Title

* 11. Do you feel you were treated with Courtesy and Respect at the RHN of MC Clinic?

Question Title

* 12. Do you feel the RHN of MC is providing affordable Health/Dental Care?

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* 13. Would you be willing to recommend your Family and Friends to RHN of MC for Health/Dental Care?

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* 14. If you would like RHN of MC to contact you regarding your concerns, please include your name, phone number, and/or email address. Thank you!