MCBDD Staff Interactions Survey

In order to provide better service, we ask that you complete a brief survey regarding your interactions with MCBDD staff. Thank you for your time.

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* 1. Please share with us your role within the DD system.

I am an individual receiving services

I am a family member, guardian, friend, volunteer, advocate

I am a paid provider

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* 2. MCBDD staff always responds to your communications in a timely manner.

Strongly agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Strongly disagree

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* 3. Based on a recent interaction you had with a MCBDD staff member, how satisfied are you with services provided?

Very satisfied

Satisfied

Neither Satisfied or Dissatisfied

Dissatisfied

Very Dissatisfied

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* 4. After a recent inquiry of a staff member from MCBDD about programs and services, how well-informed do you feel about those offered by MCBDD?

Very well informed

Well informed

Somewhat well informed

Neutral

Somewhat uninformed

Very uninformed

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* 5. Do you have any other comments about interactions with MCBDD staff?

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* 6. Optional: Share name of staff and your feedback

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* 7. Would you like someone in management to contact you regarding this interaction?

Yes

If yes, please share your name and contact information below.

Alternatively, you can send email to Kara Morgan, Executive Assistant at kmorgan@mahoningcountyoh.gov or call her at 330-797-2828 and she will put you in contact with the appropriate party.