1. Introduction

We want to give you a chance to talk about trust in your workplace — how things work in your organization. We need you to help us learn about your own level of trust, what contributes to or reduces trust, and how trust can be improved.

Answer as honestly as you can. There are no right or wrong answers. And, your answers are confidential and will not be identified in any way.


For the purpose of this study, trust is defined as “The belief that others are willing and able to act in a way that fulfills our expectations of them (both stated and implied) terms of:
(a) the treatment of others
(b) balancing the interests of individuals, groups, the business, and society
(c) pulling their weight to accomplish the organization's goals
(d) acting with honesty and integrity
(e) honoring commitments (both stated and implied).


Results of this study will be shared in articles and presentations. An executive summary will be posted on our web site. You can request to be notified about the survey’s results by including your email address at the end of the survey.

Thank you!

Randy Pennington

T