2015-2016 Counseling Survey

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* 1. I have utilized counseling services to complete a Student Educational Plan (SEP).

Yes

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* 2. I have not utilized counseling services because (Select all that apply):

It is too difficult to get someone on the phone to schedule an appointment

Appointments are not available at the times & days I need

I know what classes I need to take

I am busy and do not have time to speak with a counselor

I don’t think it’s necessary to speak with a counselor

I am focusing on general education first and will meet with a counselor at a later time

I am undecided on my major at this time and will speak to a counselor after I choose a major

Other [Enter Explanation]

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* 3. Express Counseling (Counselor at the front counter) helped answer my concerns and questions.

Yes

Not Applicable

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* 4. After completing a Student Educational Plan (SEP), I know what classes are needed to achieve my educational goal.

Yes

Not Applicable

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* 5. After completing an SEP, I enrolled or attempted to enroll in one or more classes reflected on it.

Yes

Not Applicable

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* 6. Have you ever used the Career Center for any of the following services? (Select all that apply)

Choosing a Major

Career Assessments

Career Workshops

Career Advisement/Planning

Using the Career Library/Online Resources

I have never used the Career Center’s services

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* 7. On a scale from 1 (not satisfied) to 5 (very satisfied) how would you rate your experience?

	1	2	3	4	5
Choosing a Major	Choosing a Major 1	Choosing a Major 2	Choosing a Major 3	Choosing a Major 4	Choosing a Major 5
Career Assessments	Career Assessments 1	Career Assessments 2	Career Assessments 3	Career Assessments 4	Career Assessments 5
Career Workshops	Career Workshops 1	Career Workshops 2	Career Workshops 3	Career Workshops 4	Career Workshops 5
Career Advisement/Planning	Career Advisement/Planning 1	Career Advisement/Planning 2	Career Advisement/Planning 3	Career Advisement/Planning 4	Career Advisement/Planning 5
Career Library/Online Resources	Career Library/Online Resources 1	Career Library/Online Resources 2	Career Library/Online Resources 3	Career Library/Online Resources 4	Career Library/Online Resources 5

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* 8. Which of the following services helped you identify your personal or educational goals? (Select all that apply)

Discussing careers with a counselor

Career Assessment

Interpretation of career assessment results

Eureka (Career Information)

Human Development Course

Other [Enter Explanation]

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* 9. Have you ever used the Transfer Center for any of the following services?

Counseling/Advising

Appointments with University Representatives

Transfer Workshops

University Information/Program Presentations

Resource Library

Transfer Center Website/Online Resources

I have never used the Transfer Center’s services

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* 10. On a scale from 1 (not satisfied) to 5 (very satisfied) how would you rate your experience?

	1	2	3	4	5	N/A
Counseling/Advising	Counseling/Advising 1	Counseling/Advising 2	Counseling/Advising 3	Counseling/Advising 4	Counseling/Advising 5	Counseling/Advising N/A
Appointments w/Univ. Reps	Appointments w/Univ. Reps 1	Appointments w/Univ. Reps 2	Appointments w/Univ. Reps 3	Appointments w/Univ. Reps 4	Appointments w/Univ. Reps 5	Appointments w/Univ. Reps N/A
Transfer Workshops	Transfer Workshops 1	Transfer Workshops 2	Transfer Workshops 3	Transfer Workshops 4	Transfer Workshops 5	Transfer Workshops N/A
University Information	University Information 1	University Information 2	University Information 3	University Information 4	University Information 5	University Information N/A
Resource Library	Resource Library 1	Resource Library 2	Resource Library 3	Resource Library 4	Resource Library 5	Resource Library N/A
Transfer Center Website (Online Resources)	Transfer Center Website (Online Resources) 1	Transfer Center Website (Online Resources) 2	Transfer Center Website (Online Resources) 3	Transfer Center Website (Online Resources) 4	Transfer Center Website (Online Resources) 5	Transfer Center Website (Online Resources) N/A

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* 11. Speaking with a counselor helped me identify or resolve personal issues that may have interfered with my academic performance.

Yes

Not Applicable

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* 12. The counselor supported my efforts to achieve a goal.

Yes

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* 13. A counselor interpreted my assessment results and I was able to select the appropriate writing, reading, and math courses.

Yes

Not Applicable

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* 14. After discussing my English as a Second Language (ESL) assessment results with a counselor, I was able to select the appropriate ESL courses.

Yes

Not Applicable

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* 15. I am aware of the following services offered by the Counseling department: (Select all that apply)

FSP (First Semester Plan)

Career Workshops

Phone Appointments

Transfer Workshops

Online Counseling

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* 16. Please indicate your level of satisfaction with the counseling department.

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

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* 1. I have utilized counseling services to complete a Student Educational Plan (SEP).

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* 2. I have not utilized counseling services because (Select all that apply):

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* 3. Express Counseling (Counselor at the front counter) helped answer my concerns and questions.

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* 4. After completing a Student Educational Plan (SEP), I know what classes are needed to achieve my educational goal.

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* 5. After completing an SEP, I enrolled or attempted to enroll in one or more classes reflected on it.

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* 6. Have you ever used the Career Center for any of the following services? (Select all that apply)

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* 7. On a scale from 1 (not satisfied) to 5 (very satisfied) how would you rate your experience?

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* 8. Which of the following services helped you identify your personal or educational goals? (Select all that apply)

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* 9. Have you ever used the Transfer Center for any of the following services?

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* 10. On a scale from 1 (not satisfied) to 5 (very satisfied) how would you rate your experience?

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* 11. Speaking with a counselor helped me identify or resolve personal issues that may have interfered with my academic performance.

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* 12. The counselor supported my efforts to achieve a goal.

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* 13. A counselor interpreted my assessment results and I was able to select the appropriate writing, reading, and math courses.

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* 14. After discussing my English as a Second Language (ESL) assessment results with a counselor, I was able to select the appropriate ESL courses.

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* 15. I am aware of the following services offered by the Counseling department: (Select all that apply)

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* 16. Please indicate your level of satisfaction with the counseling department.

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* 17. Please provide any suggestions regarding your experience with the Counseling Department.