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Hello Clean & Company Customer Experience Survey
Thank you for choosing Hello Clean & Company! Your feedback helps us improve our service and better serve our customers.
1.
How did you hear about Hello Clean & Company?
Google Search
Google Business Profile
Facebook
Instagram
Referral from Friend/Family
Existing Customer
Other
2.
Overall, how satisfied were you with your experience?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
How easy was it to book your cleaning service?
Very Easy
Easy
Neutral
Difficult
Very Difficult
Very Easy
Easy
Neutral
Difficult
Very Difficult
4.
How would you rate the quality of your cleaning service?
1
2
3
4
5
1
2
3
4
5
5.
Did our cleaning service meet your expectations?
Exceeded Expectations
Met Expectations
Partially Met Expectations
Did Not Meet Expectations
6.
How would you rate the professionalism and friendliness of our team?
1 Star (Poor)
2 Stars
3 Stars
4 Stars
5 Stars (Excellent)
1 Star (Poor)
2 Stars
3 Stars
4 Stars
5 Stars (Excellent)
7.
Did you feel our service provided good value for the price?
Excellent Value
Good Value
Fair Value
Poor Value
8.
What is one thing we could improve?
9.
How likely are you to recommend Hello Clean & Company to a friend or family member?
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10