Skip to content

2026 Strategic Plan
Donation Center Survey

Thank you for your support of House of Mercy. Please complete this survey answering questions from the perspective of your experience donating items through our Donation Center. Your responses will assist us in ensuring a welcoming experience for everyone.

Thank you!
1.How did you hear about House of Mercy? (Select all that apply.)
2.In what ways have you been involved with House of Mercy? (Select all that apply.)
3.How long have you been donating items to the Donation Center at House of Mercy?
4.Why did you decide to donate your items to House of Mercy vs. other thrift stores? (Select all that apply.)
5.Please indicate your level of agreement with the following statement:
My faith influences my decision to donate to House of Mercy vs. other thrift stores.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
6.Prior to this survey, were you aware that proceeds from the House of Mercy Thrift Store fund our Food Pantry?
7.Please indicate your level of agreement with the following statements:
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
The entrance to the Donation Center is well marked.
Parking is accessible and provides enough space for unloading.
The Donation Center interior drop off area is well organized.
I feel my donations are put to good use at House of Mercy.
8.As House of Mercy grows, what do you think is the one "non-negotiable" element of our culture or mission that must never change?
9.Would you be interested in a “behind the scenes” tour of House of Mercy’s Food Pantry, Donation Center, and Thrift Store to see your impact in action?
10.Additional Comments