Exit this survey Customer Service Survey Your opinion is VALUABLE to us!! Thank you for taking time to provide your feedback! We are very interested in your experience, and providing it in the form of this survey helps us improve our services. You can also reach our President Del Ratcliffe by phone by calling (980) 292-6016 anytime. Question Title * 1. Which property did you visit? Sunset Hills Golf Course Charles T. Myers Golf Course Dr. Charles L. Sifford Golf Course at Revolution Park Harry L. Jones, Sr. Golf Course Paradise Valley Par-3/Lost Duffer Miniature Golf Question Title * 2. Please rate your experience with our course conditions: Excellent Good Fair Poor Unacceptable Greens Greens Excellent Greens Good Greens Fair Greens Poor Greens Unacceptable Tees Tees Excellent Tees Good Tees Fair Tees Poor Tees Unacceptable Fairways Fairways Excellent Fairways Good Fairways Fair Fairways Poor Fairways Unacceptable Roughs Roughs Excellent Roughs Good Roughs Fair Roughs Poor Roughs Unacceptable Hazards Hazards Excellent Hazards Good Hazards Fair Hazards Poor Hazards Unacceptable Overall Overall Excellent Overall Good Overall Fair Overall Poor Overall Unacceptable Question Title * 3. Please rate your experience with our clubhouse: Excellent Good Fair Poor Unacceptable Cleanliness Cleanliness Excellent Cleanliness Good Cleanliness Fair Cleanliness Poor Cleanliness Unacceptable Restrooms Restrooms Excellent Restrooms Good Restrooms Fair Restrooms Poor Restrooms Unacceptable Pro Shop Pro Shop Excellent Pro Shop Good Pro Shop Fair Pro Shop Poor Pro Shop Unacceptable Snack Bar Snack Bar Excellent Snack Bar Good Snack Bar Fair Snack Bar Poor Snack Bar Unacceptable Parking Lot Parking Lot Excellent Parking Lot Good Parking Lot Fair Parking Lot Poor Parking Lot Unacceptable Overall Overall Excellent Overall Good Overall Fair Overall Poor Overall Unacceptable Question Title * 4. Please rate your experience with the following: Excellent Good Fair Poor Unacceptable Customer Service Customer Service Excellent Customer Service Good Customer Service Fair Customer Service Poor Customer Service Unacceptable Friendliness of Staff Friendliness of Staff Excellent Friendliness of Staff Good Friendliness of Staff Fair Friendliness of Staff Poor Friendliness of Staff Unacceptable Service was reasonable and timely Service was reasonable and timely Excellent Service was reasonable and timely Good Service was reasonable and timely Fair Service was reasonable and timely Poor Service was reasonable and timely Unacceptable Staff was courteous and respectful Staff was courteous and respectful Excellent Staff was courteous and respectful Good Staff was courteous and respectful Fair Staff was courteous and respectful Poor Staff was courteous and respectful Unacceptable Staff communicated clearly Staff communicated clearly Excellent Staff communicated clearly Good Staff communicated clearly Fair Staff communicated clearly Poor Staff communicated clearly Unacceptable Value Value Excellent Value Good Value Fair Value Poor Value Unacceptable Pace of Play Pace of Play Excellent Pace of Play Good Pace of Play Fair Pace of Play Poor Pace of Play Unacceptable Programs/Special Events Programs/Special Events Excellent Programs/Special Events Good Programs/Special Events Fair Programs/Special Events Poor Programs/Special Events Unacceptable Overall Overall Excellent Overall Good Overall Fair Overall Poor Overall Unacceptable Question Title * 5. Did a particular Staff Member make your visit more enjoyable? Less enjoyable? Please give us their name and describe your experience. Question Title * 6. Did you experience any problems during your visit? Please explain. Question Title * 7. Would you visit our course again? Yes No Question Title * 8. Would you recommend our course to another potential guest? Yes No Question Title * 9. How did you hear about our facility? Friend/Family/Associate Mail/Flyer Paper Radio/TV Other School Internet Question Title * 10. How can we improve our service or make your next golf experience with us more enjoyable? Question Title * 11. The following is optional; please fill out only if you would like us to get in touch with you. Name: Company: Address: City/Town: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code: Email Address: Phone Number: Done
