Distance Education Service Evaluation Questionnaire 1. Distance Education Service Evaluation Questionnaire Question Title * 1. Was the service/support time acceptable to you? Yes No Question Title * 2. Was the response time acceptable to you? Yes No Question Title * 3. Did Distance Education fix the problem to your satisfaction? Yes No Question Title * 4. Did Distance Education answer your questions satisfactorily? Yes No Question Title * 5. Did Distance Education refer you to another person? Yes No Question Title * 6. I was treated courteously and professionally. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 7. My questions were answered or my problem solved. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 8. If my problem was not solved, I was told of other options. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 9. Please describe your reason for contacting Distance Education Support (e.g., trouble logging on to WebCT, unable to access email account, etc.) Done >>