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Customer Feedback Survey
Takeout Today
1.
How often do you currently place orders with us?
Daily
Weekly
Monthly
Rarely
This is my first time
2.
What factors influence your decision to place an order? Select all that apply.
Price
Quality of products
Speed of delivery
Customer service
Product variety
Special offers and discounts
3.
How satisfied are you with our current ordering process?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4.
What improvements would encourage you to place more orders?
5.
How likely are you to recommend our service to others?
Very likely
Likely
Neutral
Unlikely
Very unlikely
6.
Which of the following features would make you more likely to order more frequently? Select all that apply.
Loyalty programs
Subscription services
Faster delivery options
More payment options
Personalized recommendations
Regular promotions
7.
On a scale of 0 to 10,
How likely is it that you would recommend Takeout Today to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
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7
8
9
10
8.
Any additional comments or suggestions?