April 2022 Transit Rider SurveyPlease help Suffolk Transit improve service by completing the survey below. Question Title * 1. Route you are on now: Green Orange Red Yellow Pink Purple Paratransit Question Title * 2. Today's Date: Question Title * 3. Do you currently ride Suffolk Transit? Yes (go to question #5) No (go to question #4) Question Title * 4. If you do not currently ride Suffolk Transit, what is the main reason you do not ride? (If you do not ride Suffolk Transit, skip to question 13 after you answer question #4) There is no service near my home. Suffolk Transit does not go where I need to go. Suffolk Transit does not run when I need it to run. I need more information about Suffolk Transit. I am not interested in taking transit. Other (please specify) Question Title * 5. Which route do you use the most with Suffolk Transit? Green Orange Red Yellow Pink Purple Paratransit Question Title * 6. What do you like about Suffolk Transit? Question Title * 7. What would you like to see change about Suffolk Transit? Question Title * 8. Where would you like to go that Suffolk Transit does not currently go? Question Title * 9. What do you think about the route changes Suffolk Transit made in September 2021? Very Supportive Supportive Neutral Not Supportive Not Supportive At All Question Title * 10. What do you LIKE about the route changes Suffolk Transit made in September 2021? Question Title * 11. What do you DISLIKE about the route changes Suffolk Transit made in September 2021? Question Title * 12. Based on your experience riding Suffolk Transit, how strongly do you agree with the following statements? Strongly Disagree Disagree Neutral Agree Strongly Agree Service is Reliable Service is Reliable Strongly Disagree Service is Reliable Disagree Service is Reliable Neutral Service is Reliable Agree Service is Reliable Strongly Agree Routes get me where I need to go Routes get me where I need to go Strongly Disagree Routes get me where I need to go Disagree Routes get me where I need to go Neutral Routes get me where I need to go Agree Routes get me where I need to go Strongly Agree Buses come often enough to meet my travel needs Buses come often enough to meet my travel needs Strongly Disagree Buses come often enough to meet my travel needs Disagree Buses come often enough to meet my travel needs Neutral Buses come often enough to meet my travel needs Agree Buses come often enough to meet my travel needs Strongly Agree Fares are reasonable Fares are reasonable Strongly Disagree Fares are reasonable Disagree Fares are reasonable Neutral Fares are reasonable Agree Fares are reasonable Strongly Agree Buses are comfortable and clean Buses are comfortable and clean Strongly Disagree Buses are comfortable and clean Disagree Buses are comfortable and clean Neutral Buses are comfortable and clean Agree Buses are comfortable and clean Strongly Agree Staff is professional and polite Staff is professional and polite Strongly Disagree Staff is professional and polite Disagree Staff is professional and polite Neutral Staff is professional and polite Agree Staff is professional and polite Strongly Agree Maps and schedules are easy to understand Maps and schedules are easy to understand Strongly Disagree Maps and schedules are easy to understand Disagree Maps and schedules are easy to understand Neutral Maps and schedules are easy to understand Agree Maps and schedules are easy to understand Strongly Agree Question Title * 13. If Suffolk Transit were to offer Sunday service, would you use the service? Yes No I don't know Question Title * 14. Which route would you need to use on Sunday? Green Orange Red Yellow Pink Purple I don't know Question Title * 15. Where do you need to go on Sundays? Question Title * 16. What hours of operation would work best for you on Sunday? Question Title * 17. * What is your race or ethnicity? (*The following questions are for statistical purposes only) American Indian/Alaska Native Black/African-American Native Hawaiian/Pacific Islander Asian Hispanic/Latino White Other (please specify) Question Title * 18. What is your approximate household income? Less than $15,000 $15,000 - $24,999 $25,000 - $34,999 $35,000 - $49,999 $50,000 - $74,999 More than $75,000 Question Title * 19. *How old are you? Under 18 18-25 26-35 36-54 55-64 65+ Question Title * 20. *What is the primary language you speak at home? English Spanish Other (please specify) Question Title * 21. *What is your gender? Female Male Other (please specify) Question Title * 22. *What is your employment status? Full time Part time Student Retired Unemployed Other (please specify) Question Title * 23. Please write any additional comments you have below. If you are writing about a route, please include its name. Done
