2026 Firefly Pediatrics Patient Satisfaction Survey

1.How would you rate your experience with the process of scheduling appointments at our office and appointment availability?
2.How satisfied are you with the wait time during your visits?
3.How would you rate the cleanliness of our facility (lobby, rooms, bathrooms, etc)?
4.Do our office hours of M/W/Th 8AM - 7PM and T/F 8AM - 5PM, work well for your family?
5.How would you rate the helpfulness of our after-hours line?
6.How easy is it to reach our office by phone?
7.How would you rate your experience with our billing department?
8.Which aspects of our service do you find most satisfactory? Select all that apply.
9.Is there any specific employee you would like to recognize for their exceptional service?
10.Please enter your first and last name below.