SurveyMonkey Powered Online Survey

Customer Care Questionnaire

Thank you for giving us the opportunity to assist you. In order to continue providing a high level of customer service, please take a few minutes to complete this brief survey about your recent experience with Keystone Pacific. We appreciate your business and want to continue meeting your expectations.

Question Title

* 1. Are you a Board Member, Developer, Escrow Company, Homeowner or Vendor?

Board Member

Developer

Escrow

Homeowner

Vendor

Other

Question Title

* 2. What is the name of your association (the name of your community you live in or service)?

Question Title

* 3. What Keystone Pacific services do you use?

Account Online

ACH/Online Payments

After-Hours

Architectural Processing

Board Portal

CC&R Enforcement

Community Websites

Escrow Processing

Facility Requests (keys, clubhouse, transponders)

Financial Services

Insurance Requests

Maintenance/Work Requests

Payment Inquiries

Training

Investments

Other (please specify)