2021 Mitchell Public Library Survey

Question Title

* 1. On average, how often do you visit the library?

Daily

Weekly

Monthly

Less than once a month

Never

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* 2. How would you rate each of the following library services>

	Excellent	Good	Fair	Poor	Don't know / Not applicable
Customer service	Customer service Excellent	Customer service Good	Customer service Fair	Customer service Poor	Customer service Don't know / Not applicable
Library materials (books, movies, music, newspapers, etc.)	Library materials (books, movies, music, newspapers, etc.) Excellent	Library materials (books, movies, music, newspapers, etc.) Good	Library materials (books, movies, music, newspapers, etc.) Fair	Library materials (books, movies, music, newspapers, etc.) Poor	Library materials (books, movies, music, newspapers, etc.) Don't know / Not applicable
Online resources/services (website, catalog, research, databases, etc.)	Online resources/services (website, catalog, research, databases, etc.) Excellent	Online resources/services (website, catalog, research, databases, etc.) Good	Online resources/services (website, catalog, research, databases, etc.) Fair	Online resources/services (website, catalog, research, databases, etc.) Poor	Online resources/services (website, catalog, research, databases, etc.) Don't know / Not applicable
ILL (Interlibrary loan)	ILL (Interlibrary loan) Excellent	ILL (Interlibrary loan) Good	ILL (Interlibrary loan) Fair	ILL (Interlibrary loan) Poor	ILL (Interlibrary loan) Don't know / Not applicable
Computers and printers	Computers and printers Excellent	Computers and printers Good	Computers and printers Fair	Computers and printers Poor	Computers and printers Don't know / Not applicable
Facilities	Facilities Excellent	Facilities Good	Facilities Fair	Facilities Poor	Facilities Don't know / Not applicable
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't know / Not applicable
Overall, how do you rate the library?	Overall, how do you rate the library? Excellent	Overall, how do you rate the library? Good	Overall, how do you rate the library? Fair	Overall, how do you rate the library? Poor	Overall, how do you rate the library? Don't know / Not applicable

Question Title

* 3. How do you typically find out about library programs? Check all that apply.

Library website

Social Media

Newspaper

Library Newsletter

Signs or flyers in the library

Word of mouth

Library staff

Don't know / not applicable

Other (please specify)

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* 4. How could the library be improved? Are there services, programs, or materials not currently offered that you would like us to consider adding in the future? Please indicate your preference by selecting yes, maybe, or no for each item.

Other (please specify)

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* 5. As we plan for the future, what are one or two goals the library should be working toward?

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* 6. How old are you?

12 or under

13-18

19-25

26-45

46-65

66+

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* 7. What is the highest level of education you have completed?

Some high school

High school graduate or GED

Some college

College degree or higher

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* 8. What is your preferred language?

English

Spanish

Other (please specify)

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* 9. What is your employment status?

Employed or self-employed

Homemaker

Retired

Student

Unemployed

Not applicable

Thank you for your time! If you have any questions about this survey or the library, please contact us at kkenkel@cityofmitchell.org

	1. Yes	2. Maybe	3. No
Cultural arts events and performances	Cultural arts events and performances 1. Yes	Cultural arts events and performances 2. Maybe	Cultural arts events and performances 3. No
Interactive activities for adults (e.g. crafts; book discussions; creative writing; board games)	Interactive activities for adults (e.g. crafts; book discussions; creative writing; board games) 1. Yes	Interactive activities for adults (e.g. crafts; book discussions; creative writing; board games) 2. Maybe	Interactive activities for adults (e.g. crafts; book discussions; creative writing; board games) 3. No
Computer and technology classes	Computer and technology classes 1. Yes	Computer and technology classes 2. Maybe	Computer and technology classes 3. No
Teen programs and activities	Teen programs and activities 1. Yes	Teen programs and activities 2. Maybe	Teen programs and activities 3. No
Programs about accessing social services	Programs about accessing social services 1. Yes	Programs about accessing social services 2. Maybe	Programs about accessing social services 3. No
Media station for editing photos, videos, and audio files	Media station for editing photos, videos, and audio files 1. Yes	Media station for editing photos, videos, and audio files 2. Maybe	Media station for editing photos, videos, and audio files 3. No
Robotics kits	Robotics kits 1. Yes	Robotics kits 2. Maybe	Robotics kits 3. No
Sewing machine lab	Sewing machine lab 1. Yes	Sewing machine lab 2. Maybe	Sewing machine lab 3. No
Enhanced local history collection	Enhanced local history collection 1. Yes	Enhanced local history collection 2. Maybe	Enhanced local history collection 3. No
Collection of games for check out	Collection of games for check out 1. Yes	Collection of games for check out 2. Maybe	Collection of games for check out 3. No
Spanish language resources	Spanish language resources 1. Yes	Spanish language resources 2. Maybe	Spanish language resources 3. No
Technology collection for check out (e.g., mobile hotspots)	Technology collection for check out (e.g., mobile hotspots) 1. Yes	Technology collection for check out (e.g., mobile hotspots) 2. Maybe	Technology collection for check out (e.g., mobile hotspots) 3. No
Spaces for individual or small group work and study	Spaces for individual or small group work and study 1. Yes	Spaces for individual or small group work and study 2. Maybe	Spaces for individual or small group work and study 3. No
Outdoor reading space	Outdoor reading space 1. Yes	Outdoor reading space 2. Maybe	Outdoor reading space 3. No
Modified hours (Please indicate when in the "other" field below)	Modified hours (Please indicate when in the "other" field below) 1. Yes	Modified hours (Please indicate when in the "other" field below) 2. Maybe	Modified hours (Please indicate when in the "other" field below) 3. No