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2021 Mitchell Public Library Survey
1.
On average, how often do you visit the library?
Daily
Weekly
Monthly
Less than once a month
Never
2.
How would you rate each of the following library services>
Excellent
Good
Fair
Poor
Don't know / Not applicable
Customer service
Excellent
Good
Fair
Poor
Don't know / Not applicable
Library materials (books, movies, music, newspapers, etc.)
Excellent
Good
Fair
Poor
Don't know / Not applicable
Online resources/services (website, catalog, research, databases, etc.)
Excellent
Good
Fair
Poor
Don't know / Not applicable
ILL (Interlibrary loan)
Excellent
Good
Fair
Poor
Don't know / Not applicable
Computers and printers
Excellent
Good
Fair
Poor
Don't know / Not applicable
Facilities
Excellent
Good
Fair
Poor
Don't know / Not applicable
Hours of operation
Excellent
Good
Fair
Poor
Don't know / Not applicable
Overall, how do you rate the library?
Excellent
Good
Fair
Poor
Don't know / Not applicable
3.
How do you typically find out about library programs? Check all that apply.
Library website
Social Media
Newspaper
Library Newsletter
Signs or flyers in the library
Word of mouth
Library staff
Don't know / not applicable
Other (please specify)
4.
How could the library be improved? Are there services, programs, or materials not currently offered that you would like us to consider adding in the future? Please indicate your preference by selecting yes, maybe, or no for each item.
1. Yes
2. Maybe
3. No
Cultural arts events and performances
1. Yes
2. Maybe
3. No
Interactive activities for adults (e.g. crafts; book discussions; creative writing; board games)
1. Yes
2. Maybe
3. No
Computer and technology classes
1. Yes
2. Maybe
3. No
Teen programs and activities
1. Yes
2. Maybe
3. No
Programs about accessing social services
1. Yes
2. Maybe
3. No
Media station for editing photos, videos, and audio files
1. Yes
2. Maybe
3. No
Robotics kits
1. Yes
2. Maybe
3. No
Sewing machine lab
1. Yes
2. Maybe
3. No
Enhanced local history collection
1. Yes
2. Maybe
3. No
Collection of games for check out
1. Yes
2. Maybe
3. No
Spanish language resources
1. Yes
2. Maybe
3. No
Technology collection for check out (e.g., mobile hotspots)
1. Yes
2. Maybe
3. No
Spaces for individual or small group work and study
1. Yes
2. Maybe
3. No
Outdoor reading space
1. Yes
2. Maybe
3. No
Modified hours (Please indicate when in the "other" field below)
1. Yes
2. Maybe
3. No
Other (please specify)
5.
As we plan for the future, what are one or two goals the library should be working toward?
6.
How old are you?
12 or under
13-18
19-25
26-45
46-65
66+
7.
What is the highest level of education you have completed?
Some high school
High school graduate or GED
Some college
College degree or higher
8.
What is your preferred language?
English
Spanish
Other (please specify)
9.
What is your employment status?
Employed or self-employed
Homemaker
Retired
Student
Unemployed
Not applicable
Thank you for your time! If you have any questions about this survey or the library, please contact us at kkenkel@cityofmitchell.org
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