Welcome
AI, rising productivity expectations, talent constraints, and continued cost pressures are reshaping operating models for North American Shared Services, GBS, and Business Operations leaders — making nearshoring an increasingly strategic component of their service delivery approach.
Building on our 2024 study, this updated research explores how Latin America’s value proposition is evolving and the factors that matter most in today’s delivery decisions.
The survey takes 8–15 minutes to complete. Tip: table questions are easiest to view when zoomed out.
Building on our 2024 study, this updated research explores how Latin America’s value proposition is evolving and the factors that matter most in today’s delivery decisions.
The survey takes 8–15 minutes to complete. Tip: table questions are easiest to view when zoomed out.