COVID-19 Impact for Industrial Manufacturers Survey

Introduction

As COVID-19 has impacted the industrial world for over a year, ARC Advisory Group would like to determine how industrial manufacturers and operations are managing the impact. This short survey is meant to find out how industrial manufacturers are dealing with COVID-19 with respect to people, technology and processes, and how it is impacting your operations and business and what strategies and best practices are being used to cope with or lessen the impact of this developing situation. Your responses and the responses of your peers will be included in aggregate in the report you will receive for taking this survey.

Privacy: Your privacy is assured, and your identity will not be released to others. Your responses and the responses of your peers will be included in the report you will receive for taking this survey. If you have questions about the survey, please contact Janice Abel at JAbel@arcweb.com

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* 1. How has COVID-19 affected your business (financials)?

Overall Positive

Negative

No Impact

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* 2. How much do you expect the COVID-19 pandemic to impact/disrupt your business over the rest of the year?

	Major Impact(greater than 50%)	Some Impact (between 10 to 50%)	Very little impact (between 5 and 10%	Less than 5%	No Impact
Overall Business Impact	Overall Business Impact Major Impact(greater than 50%)	Overall Business Impact Some Impact (between 10 to 50%)	Overall Business Impact Very little impact (between 5 and 10%	Overall Business Impact Less than 5%	Overall Business Impact No Impact
Operations/ Manufacturing Impact	Operations/ Manufacturing Impact Major Impact(greater than 50%)	Operations/ Manufacturing Impact Some Impact (between 10 to 50%)	Operations/ Manufacturing Impact Very little impact (between 5 and 10%	Operations/ Manufacturing Impact Less than 5%	Operations/ Manufacturing Impact No Impact
Supply Chain Impact	Supply Chain Impact Major Impact(greater than 50%)	Supply Chain Impact Some Impact (between 10 to 50%)	Supply Chain Impact Very little impact (between 5 and 10%	Supply Chain Impact Less than 5%	Supply Chain Impact No Impact
Maintenance Impact	Maintenance Impact Major Impact(greater than 50%)	Maintenance Impact Some Impact (between 10 to 50%)	Maintenance Impact Very little impact (between 5 and 10%	Maintenance Impact Less than 5%	Maintenance Impact No Impact
IT impact	IT impact Major Impact(greater than 50%)	IT impact Some Impact (between 10 to 50%)	IT impact Very little impact (between 5 and 10%	IT impact Less than 5%	IT impact No Impact
Inventory Impact	Inventory Impact Major Impact(greater than 50%)	Inventory Impact Some Impact (between 10 to 50%)	Inventory Impact Very little impact (between 5 and 10%	Inventory Impact Less than 5%	Inventory Impact No Impact
Services Impact	Services Impact Major Impact(greater than 50%)	Services Impact Some Impact (between 10 to 50%)	Services Impact Very little impact (between 5 and 10%	Services Impact Less than 5%	Services Impact No Impact

Other (please specify)

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* 3. What are you doing to protect your products from manufacturing and supply chain challenges (select all that apply)?

Changing manufacturing plants for new or different products or processes

Ramping up production at some plants to meet demand

Reducing production at some plants

Changing manufacturing products plants/locations

Changing raw materials used/sourcing for some products

Updating technologies to increase production

Opening up manufacturing facilities in some locations

Still providing on-site service to customers

Providing remote services to customers

Adding additional resources to enable remote connected workers

Increasing visibility and intelligence

Not changing anything/cannot shutdown

Changing supply chain/transportation

Other (please specify)

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* 4. Please select the statement(s) that best describes your current situation (select all that apply).

	Extremely True	Somewhat True	Slightly True	Not True at all
Supply chain for product demand is still changing.	Supply chain for product demand is still changing. Extremely True	Supply chain for product demand is still changing. Somewhat True	Supply chain for product demand is still changing. Slightly True	Supply chain for product demand is still changing. Not True at all
Not enough information about product demand.	Not enough information about product demand. Extremely True	Not enough information about product demand. Somewhat True	Not enough information about product demand. Slightly True	Not enough information about product demand. Not True at all
No changes to the supply chain - business as usual.	No changes to the supply chain - business as usual. Extremely True	No changes to the supply chain - business as usual. Somewhat True	No changes to the supply chain - business as usual. Slightly True	No changes to the supply chain - business as usual. Not True at all
Experiencing manufacturing shortages.	Experiencing manufacturing shortages. Extremely True	Experiencing manufacturing shortages. Somewhat True	Experiencing manufacturing shortages. Slightly True	Experiencing manufacturing shortages. Not True at all
Operating with less staff in some locations.	Operating with less staff in some locations. Extremely True	Operating with less staff in some locations. Somewhat True	Operating with less staff in some locations. Slightly True	Operating with less staff in some locations. Not True at all
Still making changes for the continued pandemic.	Still making changes for the continued pandemic. Extremely True	Still making changes for the continued pandemic. Somewhat True	Still making changes for the continued pandemic. Slightly True	Still making changes for the continued pandemic. Not True at all

Other (please specify)

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* 5. What are you doing for your employees (select the ones that apply)?

	Extremely True	Somewhat True	Slightly True	Not True at All
All employees that need to be in the office are following COVID-19 guidelines.	All employees that need to be in the office are following COVID-19 guidelines. Extremely True	All employees that need to be in the office are following COVID-19 guidelines. Somewhat True	All employees that need to be in the office are following COVID-19 guidelines. Slightly True	All employees that need to be in the office are following COVID-19 guidelines. Not True at All
All employees that can work remotely are working remotely.	All employees that can work remotely are working remotely. Extremely True	All employees that can work remotely are working remotely. Somewhat True	All employees that can work remotely are working remotely. Slightly True	All employees that can work remotely are working remotely. Not True at All
Helping employees get medical attention and notifying them of contamination issues.	Helping employees get medical attention and notifying them of contamination issues. Extremely True	Helping employees get medical attention and notifying them of contamination issues. Somewhat True	Helping employees get medical attention and notifying them of contamination issues. Slightly True	Helping employees get medical attention and notifying them of contamination issues. Not True at All
Increasing staff due to increase in demand.	Increasing staff due to increase in demand. Extremely True	Increasing staff due to increase in demand. Somewhat True	Increasing staff due to increase in demand. Slightly True	Increasing staff due to increase in demand. Not True at All
decreasing staff due to decrease in demand.	decreasing staff due to decrease in demand. Extremely True	decreasing staff due to decrease in demand. Somewhat True	decreasing staff due to decrease in demand. Slightly True	decreasing staff due to decrease in demand. Not True at All
Not changing anything. No impact.	Not changing anything. No impact. Extremely True	Not changing anything. No impact. Somewhat True	Not changing anything. No impact. Slightly True	Not changing anything. No impact. Not True at All

Question Title

* 6. How is COVID-19 impacting/disrupting your business (e.g. financials)?

	Major Impact(greater than 50%)	Some Impact (between 10 to 50%)	Very little impact (between 5 and 10%	Less than 5%
IT Impact	IT Impact Major Impact(greater than 50%)	IT Impact Some Impact (between 10 to 50%)	IT Impact Very little impact (between 5 and 10%	IT Impact Less than 5%
Maintenance Impact	Maintenance Impact Major Impact(greater than 50%)	Maintenance Impact Some Impact (between 10 to 50%)	Maintenance Impact Very little impact (between 5 and 10%	Maintenance Impact Less than 5%
Supply Chain Impact	Supply Chain Impact Major Impact(greater than 50%)	Supply Chain Impact Some Impact (between 10 to 50%)	Supply Chain Impact Very little impact (between 5 and 10%	Supply Chain Impact Less than 5%
Operations Impact	Operations Impact Major Impact(greater than 50%)	Operations Impact Some Impact (between 10 to 50%)	Operations Impact Very little impact (between 5 and 10%	Operations Impact Less than 5%
Overall Business Impact	Overall Business Impact Major Impact(greater than 50%)	Overall Business Impact Some Impact (between 10 to 50%)	Overall Business Impact Very little impact (between 5 and 10%	Overall Business Impact Less than 5%
Impact on Products	Impact on Products Major Impact(greater than 50%)	Impact on Products Some Impact (between 10 to 50%)	Impact on Products Very little impact (between 5 and 10%	Impact on Products Less than 5%

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* 7. What about planned projects and/or technology changes (select all that apply)?

	True	Somewhat True	Not True	Other/NA
All modernization/upgrade projects are on hold. Only doing what is absolutely necessary.	All modernization/upgrade projects are on hold. Only doing what is absolutely necessary. True	All modernization/upgrade projects are on hold. Only doing what is absolutely necessary. Somewhat True	All modernization/upgrade projects are on hold. Only doing what is absolutely necessary. Not True	All modernization/upgrade projects are on hold. Only doing what is absolutely necessary. Other/NA
Greenfield projects are on hold.	Greenfield projects are on hold. True	Greenfield projects are on hold. Somewhat True	Greenfield projects are on hold. Not True	Greenfield projects are on hold. Other/NA
Planned projects are going on as usual. Going forward with technology plans.	Planned projects are going on as usual. Going forward with technology plans. True	Planned projects are going on as usual. Going forward with technology plans. Somewhat True	Planned projects are going on as usual. Going forward with technology plans. Not True	Planned projects are going on as usual. Going forward with technology plans. Other/NA
Unsure of what we are going to do regarding projects at this time.	Unsure of what we are going to do regarding projects at this time. True	Unsure of what we are going to do regarding projects at this time. Somewhat True	Unsure of what we are going to do regarding projects at this time. Not True	Unsure of what we are going to do regarding projects at this time. Other/NA
All projects are on hold until business is back to normal.	All projects are on hold until business is back to normal. True	All projects are on hold until business is back to normal. Somewhat True	All projects are on hold until business is back to normal. Not True	All projects are on hold until business is back to normal. Other/NA

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* 8. When do you see your company's business returning to normal (e.g. 2019 business levels)?

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* 9. If you could do something different (or same) right now in operations (regarding people, processes or technology) to deal with the COVID-19 pandemic, what would you do or what do you wish you had done differently? What did you do that worked? Any advice for others who are struggling?

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* 10. Which of the following best describes the principal industry of your organization?

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* 11. What is your Region?

North America

Europe, Middle East & Africa

Asia

Latin America

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* 12. Is your company a Supplier of Technology or Services, or an End User of Technology or Services?

Supplier of Technology or Services to this Market

End User of Technology or Services

Other (e.g. Media, Financial, etc. please specify)

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* 13. Please provide the following

Your Name

Position (Title)

Your Company

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* 1. How has COVID-19 affected your business (financials)?

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* 2. How much do you expect the COVID-19 pandemic to impact/disrupt your business over the rest of the year?

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* 3. What are you doing to protect your products from manufacturing and supply chain challenges (select all that apply)?

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* 4. Please select the statement(s) that best describes your current situation (select all that apply).

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* 5. What are you doing for your employees (select the ones that apply)?

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* 6. How is COVID-19 impacting/disrupting your business (e.g. financials)?

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* 7. What about planned projects and/or technology changes (select all that apply)?

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* 8. When do you see your company's business returning to normal (e.g. 2019 business levels)?

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* 9. If you could do something different (or same) right now in operations (regarding people, processes or technology) to deal with the COVID-19 pandemic, what would you do or what do you wish you had done differently? What did you do that worked? Any advice for others who are struggling?

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* 10. Which of the following best describes the principal industry of your organization?

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* 11. What is your Region?

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* 12. Is your company a Supplier of Technology or Services, or an End User of Technology or Services?

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* 13. Please provide the following

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* 14. Please provide your email, so we can assure you will receive the results.