SMART MOVE® - User Acceptance Feedback Survey
Thank you for using our App! We’d like to ask you about your impressions of our App to help us better serve you.
1.
Overall, how would you rate the App?
Excellent
Very good
Good
Fair
Poor
2.
How visually appealing is the App?
Extremely appealing
Very appealing
Somewhat appealing
Not so appealing
Not at all appealing
3.
How easy or difficult was it to find what you were looking for on the App?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
4.
Which, if any, of the issues below have you encountered during your experience with the App? (Select all that apply.)
The App malfunctioned
The App was missing features I needed
The App was confusing to use
The App was visually unappealing
The App crashed
I did not experience any problems
Other (please specify)
5.
Please describe the issues you encountered in more detail.
6.
On a scale of 0 to 10,
How likely is it that you would recommend this app to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
Are there any service providers that you would like to see added to the SMART MOVE® App?
8.
What improvements would you make to the design of the App?
