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Leasehold Property Management Survey 2026

The short survey is completely anonymous and will take no longer than 10 minutes. It covers topics such as the cost-of-living impact on arrears, recruitment and salaries, professional qualifications and leasehold reform, with the results being used to produce a whitepaper which we will share with you.
As a thank you for taking part, everyone who completes the survey will be entered into a prize draw to win £250 in Amazon vouchers.
About You
1.What is your email address? (For prize draw purposes)
2.How would you describe your role?(Required.)
3.How would you describe your organisation?
4.Approximately how many units does your organisation manage?
5.Where in the UK is your head office based?
6.In your view, what are the 3 biggest challenges currently facing leasehold block management?
7.How do you expect recent or proposed leasehold reform measures to affect your day to day operations?
8.Which areas of compliance take up the most time for your team?
9.What aspects of the Building Safety Act create the most complexity or uncertainty in your portfolio?
10.In your experience, how has the volume of disputes or disagreements relating to leases changed of the last 12-18 months?
11.In your experience, which types of issues most often escalate into formal disputes with leaseholders?
12.What are the most common points of tension between residents and property managers?
13.Which cost areas are putting the most pressure on your service charge budgets?
14.How well do you feel leaseholders understand the factors driving service charge increases?
15.Have you seen any change in payment delays or arrears recently?
16.How do you recover service charge arrears?
17.Which areas of your work would benefit most from clearer guidance or standardisation across the sector?
18.How would you describe the pace of digital adoption in the block management sector?
19.In your view, what are the biggest barriers to improving efficiency in block management operations?
20.Looking ahead, what single issue do you believe will shape the leasehold sector the most in the next decade?
21.If there is a message you could give to those shaping policy in the leasehold sector, what would it be?
Current Progress,
0 of 21 answered