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Forest and Washington Park Express Shuttle Experience Survey
Thank you for taking this survey. The results and data from this short survey will be used to improve the shuttle experience for riders and community members.
1.
What date did you ride the Forest & Washington Park Express Shuttle?
2.
Enter your zip code (if you don't know your zip code leave this blank)
3.
Is this your first time riding the Express Shuttle?
Yes
No
I prefer not to answer / I’m not sure
4.
Is this your first visit to Forest Park?
Yes
No
I prefer not to answer / I’m not sure
5.
Is this your first visit to Washington Park?
Yes
No
I prefer not to answer / I’m not sure
6.
Do you own or have access to a personal vehicle?
Yes
No
I prefer not to answer / I’m not sure
7.
How do you normally travel around town?
Drive myself
Someone drives me
Public transit (TriMet, Streetcar, C-TRAN, SMART, others)
Bicycle (including electric)
Ride hail (Uber, Lyft, taxi)
Walk (or roll)
Carpool/vanpool
Scooter (including electric)
Other (please specify)
8.
Why did you take the Express Shuttle?
To avoid having to find or pay for parking.
To avoid driving.
To avoid traffic.
Convenience of Express Shuttle.
To help the environment.
To go to Washington Park.
To go to Forest Park.
To participate in a scheduled activity at one of the shuttle stops.
Other (please specify)
9.
How satisfied are you with the service provided by the Express Shuttle?
1 star
2 stars
3 stars
4 stars
5 stars
10.
How satisfied are you with the information provided about the Express Shuttle (website, flyer, brochure)?
1 star
2 stars
3 stars
4 stars
5 stars
11.
If you participated in a scheduled activity, how would you rate your level of satisfaction with that activity?
1 star
2 stars
3 stars
4 stars
5 stars
12.
The Express Shuttle is a pilot program available for only one summer. If we were to continue the program, what changes would you like us to make?
Additional stops in the City
Fewer stops in the City
Additional stops in the parks
Fewer stops in the parks
More frequent service
Less frequent service
Service on more days of the week
Service on fewer days of the week
Larger buses
Service to other locations (please specify)
Other (please specify)
13.
How did you hear about the Express Shuttle?
Social media (Facebook, Instagram, X, etc)
Search engine (Google, etc)
Word of mouth
Online advertisement
Offline advertisement (TV, radio, flyers, etc)
Other (please specify)
14.
Which neighborhood do you live in?
_____________________
Don’t know
15.
What changes would you suggest for the Express Shuttle program?
