Lake County Job Center customer satisfaction Question Title * 1. Why did you visit most recently? (check all that apply) Use computers/ internet Search for a job Write or edit resume or cover letter Attend a workshop or orientation Meet with a staff member Attend a recruitment event or job fair Unemployment insurance Other (please specify) Question Title * 2. How did you first learn about the Job Center? Friend or family member Unemployment insurance Online (website or social media) Referred by an organization or agency Other (please specify) Question Title * 3. Describe your overall satisfaction with our services Very unhappy Unhappy Neutral Happy Very happy Very unhappy Unhappy Neutral Happy Very happy Comments Question Title * 4. Describe your impression of the Job Center staff Strongly disagree Disagree Neutral Agree Strongly Agree Job Center staff are knowledgeable Job Center staff are knowledgeable Strongly disagree Job Center staff are knowledgeable Disagree Job Center staff are knowledgeable Neutral Job Center staff are knowledgeable Agree Job Center staff are knowledgeable Strongly Agree Job Center staff are friendly/courteous Job Center staff are friendly/courteous Strongly disagree Job Center staff are friendly/courteous Disagree Job Center staff are friendly/courteous Neutral Job Center staff are friendly/courteous Agree Job Center staff are friendly/courteous Strongly Agree Job Center staff met my workforce needs Job Center staff met my workforce needs Strongly disagree Job Center staff met my workforce needs Disagree Job Center staff met my workforce needs Neutral Job Center staff met my workforce needs Agree Job Center staff met my workforce needs Strongly Agree Comments Question Title * 5. Are there any other services or workshops that you'd like to see at the Job Center or improvements to be made? Question Title * 6. Is the location of the Job Center convenient to you? Yes No Comment Question Title * 7. Enter your contact info if you would like to receive our monthly e-newsletter called Career Solution Name City/Town Email Address Done