Havering Library Survey

We are always striving to improve our services and learn what our customers think about what we offer. Thank you for taking the time to complete this short survey, the results will help us to identify what we are doing well and what we need to work a bit harder on.

* 1. How satisfied are you with:

Please select one option where 10 is very satisfied and 1 is not satisfied at all.

  10 9 8 7 6 5 4 3 2 1
Books
Buildings
Staff
Computers
Events
Children's Activities
Overall, how satisfied are you with Havering Libraries?

* 2. To what extent do you agree with the following statements:

Please select one option where10 is strongly agree and 1 is strongly disagree

  10 9 8 7 6 5 4 3 2 1
Visiting the library today has helped me develop/learn new skills
I visit the library to socialise or meet people
Libraries offer a supportive environment for learning/education
I see the library as an important part of the community
Libraries give young people places to go and things to do

* 3. Please tick all the services that you are aware of...

* 4. Which Library do you usually use?

* 5. How could we improve the library you use?

Please include the name of your library in your answer
ie Collier Row Library needs more Science Fiction Books.

* 6. If you would like to comment on any of the above please complete the box below. If you would like a response please ensure you leave your name and an email address.

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