Customer Satisfaction Survey Template

Survey

Superior Expo Services would like to invite you to complete this brief survey to provide feedback and information about your experience. This information will be used by our team to evaluate and improve our performance.

By completing this survey, you will be automatically entered into our monthly drawing for a $25 Visa gift card!

Question Title

* 1. How likely is it that you would recommend Superior Expo Services to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. Which of the following words would you use to describe our services ? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 4. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. How would you rate the value for money of our services ?

Excellent

Above average

Average

Below average

Poor

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* 7. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 8. How likely are you to use our services again?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

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* 9. Do you have any other comments, questions, or concerns?

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* 10. Address

Name

Company

Email Address

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* 11. Date of your event

Date