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Help Shape a New Support Line for Relapse Prevention

Help Us Design a New Support Line
ConnexOntario is developing a Relapse Prevention Line, which will be a new service for people who are having an urge to use substances or gamble and want support in that moment. The goal is to offer a supportive conversation with someone who understands what the person is going through. We want the people who would use this line, and the people who support them, to shape how it works. This survey takes about three minutes.

What You Should Know
  • Your answers are anonymous. We do not collect your name, email address, or IP address.
  • We will not ask about your health history.
  • What you share will be used to design.
  • You can close the survey at any point, and your answers will not be submitted.
  • Starting the survey means you agree to take part.
If You Need Support Right Now
This survey is not a way to get help. If you need support today, please reach out to one of the following:
  • ConnexOntario: Call 1-866-531-2600 (available 24 hours a day)
  • 9-8-8 Suicide Crisis Helpline: Call or text 9-8-8 (available 24 hours a day)
  • 9-1-1: Call 9-1-1 if you or someone else is in immediate danger.
1.Which of the following best describes you?(Required.)
2.What is your age range?(Required.)
3.Imagine calling a free, confidential phone line at the moment you (or someone else) are having a strong urge to use substances or gamble, and having a conversation of about 20 minutes with someone trained to support people through those moments. How helpful do you think that conversation would be in getting you through the urge?(Required.)
4.What would be most important during that conversation? (Select up to 3)(Required.)
5.If you (or someone else) were reaching out during a strong urge, how would you/they want to get in touch?(Required.)
6.What else would you want the people designing this line to know?
7.Would you like to participate in a focus group to share your experience(s) with relapse and relapse prevention?(Required.)