1. Northeast Controls 2011 Customer Satisfaction Survey

1. What is your satisfaction level with being able to easily reach a Northeast Controls' salesperson or engineer when needed?

2. What is your satisfaction level with Northeast Controls being able to provide innovative solutions to your business needs?

3. What is your satisfaction level with Northeast Controls meeting our commitments?

4. How likely is it that you would recommend Northeast Controls to a friend or colleague?

5. Who do you consider to be Northeast Controls' strongest competitor? Why?

6. What do you consider to be Northeast Controls' strengths versus other suppliers?

7. What are some areas or opportunites for improvement that Northeast Controls can do to better serve your needs?

 
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