SUNY Broome strives to be a technologically adept campus that provides a high-level of service to its students and a high quality, professional look in all of its technological presentations. Listed below are services and other items that are currently available and we ask you to evaluate them honestly. If you know about a particular service/item but simply do not use it, please select the "Do Not Use" option. If you have never heard of the service/item in question and did not know it was an option for you, please select the "Not Aware" option. We thank you for your participation!

TECHNOLOGICAL SERVICES

The following questions pertain to the ability to access campus technology services and the overall usability of the service. Specifically, we are looking for your thoughts on the main SUNY Broome website, the MyCollege portal, the remote CITRIX application, our Blackboard area for online, blended and web-supplemented courses and the SUNY Broome email provided to you through Gmail.

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* 1. SUNY Broome Web Site (www.sunybroome.edu) - Ability to Access

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* 2. SUNY Broome Web Site (www.sunybroome.edu) - Ease of Use

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* 3. MyCollege Portal (mycollege.sunybroome.edu) - Ability to Access

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* 4. MyCollege Portal (mycollege.sunybroome.edu) - Ease of Use

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* 5. Remote Services (CITRIX- apps.sunybroome.edu) - Ability to Access

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* 6. Remote Services (CITRIX- apps.sunybroome.edu) - Ease of Use

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* 7. Remote Services (CITRIX- apps.sunybroome.edu) - Applications Available

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* 8. Blackboard - Ability to Access through the MyCollege portal

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* 9. Blackboard - Ability to Access directly through http://broome.open.suny.edu

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* 10. Blackboard - Ease of Use

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* 11. SUNY Broome Email- Ability to Access through MyCollege portal

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* 12. SUNY Broome Email- Ability to Access directly through gmail.com

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* 13. SUNY Broome Email- Ability to Forward SUNY Broome email to a personal email of choice

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* 14. SUNY Broome's Rave Alert System (notification of weather related closings, emergencies)

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* 15. Please make comments about any of the above items from the "Technological Services" section of this survey, be sure to include the question number(s) for which you have additional comments.

TECHNOLOGICAL FUNCTIONS

The following questions pertain to functions that are provided to you on campus related to technology. Specifically these functions include the ability to access the Internet through our campus WiFi and the ability to receive technological assistance if you need it.

Please note: The question pertain only to the WiFi on SUNY Broome's main campus. Connections to the Internet from the Student Village or through a cellular data plan should not be considered in your answers to these questions.

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* 16. Availability of WiFi service throughout the entire main campus (Not including the Student Village WiFi or Cellular Phone Data connections)

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* 17. Overall speed of WiFi service throughout the main campus (Not including the Student Village WiFi or Cellular Phone Data connections)

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* 18. SUNY Broome Help Desk - Access through website (www.sunybroome.edu/helpdesk)

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* 19. SUNY Broome Help Desk - Access through telephone (607-778-5CHD (5243))

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* 20. SUNY Broome Help Desk - Access through drop-in (Library, Room 102D)

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* 21. Open SUNY Help Desk - (for Blackboard questions)

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* 22. Please make comments about any of the above items from the "Technological Functions" section of this survey, be sure to include the question number(s) for which you have additional comments.

CAMPUS COMPUTER LAB ACCESS & QUALITY

The following questions pertain to the computer labs on campus that have open hours scheduled for student use.

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* 23. How many different computer labs on campus do you use regularly?

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* 24. Are there sufficient numbers of lab computers available when you need them?

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* 25. Are the labs open for a sufficient number of hours?

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* 26. Are the labs hours convenient?

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* 27. Are you able to print quickly and efficiently?

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* 28. How satisfied are you with the amount of time it takes to log on to the computers in the labs?

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* 29. How satisfied are you with the internet speed of the lab computers once you are logged in?

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* 30. Please make comments about any of the above items from the "Computer Lab" section of this survey, be sure to include the question number(s) for which you have additional comments.

CLASSROOM TECHNOLOGY

The following questions pertain to the technology available to your instructor within your physical classroom.

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* 31. Are classrooms sufficiently equipped with technology?

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* 32. Has classroom technology enhanced your learning experience?

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* 33. Please make comments about any of the above items from the "Classroom Technology" section of this survey, be sure to include the question number(s) for which you have additional comments.

PLEASE TELL US ABOUT YOURSELF AND YOUR COMMUNICATION PREFERENCES

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* 34. I am a:

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* 35. Do you live in the Student Village?

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* 36. Do you have a computer at home?

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* 37. Do you have Internet access at home?

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* 38. What type of devices do you, as a student, use? (Check all that apply)

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* 39. Which method would you most prefer to receive communication from the College? Please rank the following with # 1 being the most desirable and # 6 being the least desirable method of communication.

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* 40. Please provide us with 2 specific ideas about how SUNY Broome can improve its technology services to students:

Please go back and review your answers. Think about each area. Be sure to indicate how satisfied you are with each individual item rather than what you think about technology services in general. Your thoughtful, honest responses will help us improve technology on campus. Once you have completed this survey, please click the "Done" button to submit your answers.
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