Freshet Flooding 2023 Okanagan Indian Band Public Engagement

Introduction

The Okanagan Indian Band is seeking your feedback regarding your experience of the Freshet flooding within the Community in May earlier this year.

The Band is reviewing its emergency response procedures to identify opportunities for improvement to ensure members and residents are informed and prepared and know where to seek official information should an emergency occur. Your feedback is valued and will contribute to the Band's ongoing efforts to enhance safety and communication protocols.

Question Title

* 1. Are you a member of the Okanagan Indian Band (OKIB)

Yes

Question Title

* 2. Are your responses related to your primary residence, secondary residence or business property within OKIB Reserve?

Primary Residence

Secondary Residence

Certified Possession Holder

Business Property

Other (please specify)

Question Title

* 3. Do you own, rent or lease this property?

Own

Rent

Lease

Other (please specify)

Question Title

* 4. Was your property, residence or business included in an evacuation order or
alert issued by the OKIB?

Yes

Unsure

Question Title

* 5. How did you FIRST become informed of the evacuation Alert or Order issued
by the OKIB?

OKIB Website/Community Facebook Page

OKIB Representative

Emergency Notification

First Reponder (Police, Fire)

Social Media

News

Family member or friend or neighbour

OKIB Council Member

I was not informed or aware of any evacuation orders or alerts in my community

Other (please specify)

Question Title

* 6. Upon receiving an evacuation Alert or Order issued by OKIB, did you
know where to find further information to determine your next steps?

Yes

Unsure

Question Title

* 7. How were you impacted by the freshet flooding event that
occurred in May 2023?

My residence or property was on Evacuation Alert

My residence or property was on Evacuation Order

I left my residence or property before or without an Evacuation Order or Alert

I experienced flooding on my property (yard and garden)

I experienced flooding in my residence (house)

My business was impacted by flooding

I was unable to access my property due to road closures or obstructions

I was unable to leave my property due to road closures or obstructions

I was unable to go to work due to road closures or obstructions

I lost power to my residence or property for 1/2 a day or longer

I lost internet or cell service for 1/2 a day or longer

My drinking water was contaminated

My sewerage system was compromised

I was not impacted

Other (please specify)

Question Title

* 8. Have you taken steps to better prepare yourself and your household? Tick all that apply.

Wrote a simple home emergency plan?

Know where to find emergency information?

Know your insurance coverage?

Have a grab and go kit?

Taken steps to protect property (Store valuables away from low areas, keep gutters and drains clear, use of sand bags and other measures for protection)?

Question Title

* 9. Are you aware of the following programs or resources available to those
impacted by an emergency like this flooding event?

Emergency Support Services for evacuees?

Disaster Financial Assistance (provided by the Province for primary residences)?

OKIB Emergency Operations Centre?

Flood Clean Up Kits?

Sand and Sandbags provided by OKIB?

Emergency Preparedness literature provided by OKIB, and Provincial Government?

Question Title

* 10. Did you contact or attempt to contact the OKIB Emergency Operations Centre?

Unsure or not applicable

No, I was not aware of the EOC

No, I could not contact the EOC due to no cell/phone service

No, I did not need to contact the EOC

Yes

Other (please specify)

Question Title

* 11. How would you rate the following aspects of your communication with the
OKIB EOC?

The information I received by calling the EOC phone line was helpful to me

The information I received by calling the EOC phone line was unhelpful to me

I was able to reach someone right away or had my call returned within a reasonable amount of time

I was not able to reach someone right away or did not have my call returned within a reasonable amount of time

Other (please specify)

Question Title

* 12. Did you visit the OKIB website or community Facebook page for more information or assistance during the flooding event?

Yes

Accessed another information source (please specify)

Question Title

* 13. How would you rate the following aspects of the OKIB website or community Facebook page in communicating information related to the flooding event?

	Very Good	Good	Satisfactory	Requires Improvement	N/A
Website/Facebook page provided helpful information	Website/Facebook page provided helpful information Very Good	Website/Facebook page provided helpful information Good	Website/Facebook page provided helpful information Satisfactory	Website/Facebook page provided helpful information Requires Improvement	Website/Facebook page provided helpful information N/A
Website/Facebook page was updated in a timely manner	Website/Facebook page was updated in a timely manner Very Good	Website/Facebook page was updated in a timely manner Good	Website/Facebook page was updated in a timely manner Satisfactory	Website/Facebook page was updated in a timely manner Requires Improvement	Website/Facebook page was updated in a timely manner N/A
Information for the flood event was easy to find	Information for the flood event was easy to find Very Good	Information for the flood event was easy to find Good	Information for the flood event was easy to find Satisfactory	Information for the flood event was easy to find Requires Improvement	Information for the flood event was easy to find N/A
Evacuation Orders and Alerts were easy to understand	Evacuation Orders and Alerts were easy to understand Very Good	Evacuation Orders and Alerts were easy to understand Good	Evacuation Orders and Alerts were easy to understand Satisfactory	Evacuation Orders and Alerts were easy to understand Requires Improvement	Evacuation Orders and Alerts were easy to understand N/A

Question Title

* 14. Please indicate your level of concern for the following types of events/impacts.

	High	Medium	Low	N/A
Freshet flooding (caused by heavy rain or snow melt?	Freshet flooding (caused by heavy rain or snow melt? High	Freshet flooding (caused by heavy rain or snow melt? Medium	Freshet flooding (caused by heavy rain or snow melt? Low	Freshet flooding (caused by heavy rain or snow melt? N/A
Lake Flooding	Lake Flooding High	Lake Flooding Medium	Lake Flooding Low	Lake Flooding N/A
Wildfire	Wildfire High	Wildfire Medium	Wildfire Low	Wildfire N/A
Landslide	Landslide High	Landslide Medium	Landslide Low	Landslide N/A
Road Closures	Road Closures High	Road Closures Medium	Road Closures Low	Road Closures N/A
Power outages	Power outages High	Power outages Medium	Power outages Low	Power outages N/A
Loss of cell phone/internet connectivity	Loss of cell phone/internet connectivity High	Loss of cell phone/internet connectivity Medium	Loss of cell phone/internet connectivity Low	Loss of cell phone/internet connectivity N/A

Question Title

* 15. Please indicate your level of preparedness for the following types of events/impacts.

	High	Medium	Low	N/A
Freshet flooding (caused by heavy rain or snow melt?	Freshet flooding (caused by heavy rain or snow melt? High	Freshet flooding (caused by heavy rain or snow melt? Medium	Freshet flooding (caused by heavy rain or snow melt? Low	Freshet flooding (caused by heavy rain or snow melt? N/A
Lake Flooding	Lake Flooding High	Lake Flooding Medium	Lake Flooding Low	Lake Flooding N/A
Wildfire	Wildfire High	Wildfire Medium	Wildfire Low	Wildfire N/A
Landslide	Landslide High	Landslide Medium	Landslide Low	Landslide N/A
Road Closures	Road Closures High	Road Closures Medium	Road Closures Low	Road Closures N/A
Power outages	Power outages High	Power outages Medium	Power outages Low	Power outages N/A
Loss of cell phone/internet connectivity	Loss of cell phone/internet connectivity High	Loss of cell phone/internet connectivity Medium	Loss of cell phone/internet connectivity Low	Loss of cell phone/internet connectivity N/A

Question Title

* 16. Thank you for your responses. The information gathered will assist the Okanagan Indian Band Emergency Program. Please provide any additional comments or observations to help improve your preparedness or the community's resilience.

Freshet Flooding 2023 Okanagan Indian Band Public Engagement

Introduction

Question Title

* 1. Are you a member of the Okanagan Indian Band (OKIB)

Question Title

* 2. Are your responses related to your primary residence, secondary residence or business property within OKIB Reserve?

Question Title

* 3. Do you own, rent or lease this property?

Question Title

* 4. Was your property, residence or business included in an evacuation order oralert issued by the OKIB?

Question Title

* 5. How did you FIRST become informed of the evacuation Alert or Order issuedby the OKIB?

Question Title

* 6. Upon receiving an evacuation Alert or Order issued by OKIB, did youknow where to find further information to determine your next steps?

Question Title

* 7. How were you impacted by the freshet flooding event thatoccurred in May 2023?

Question Title

* 8. Have you taken steps to better prepare yourself and your household? Tick all that apply.

Question Title

* 9. Are you aware of the following programs or resources available to thoseimpacted by an emergency like this flooding event?

Question Title

* 10. Did you contact or attempt to contact the OKIB Emergency Operations Centre?

Question Title

* 11. How would you rate the following aspects of your communication with theOKIB EOC?

Question Title

* 12. Did you visit the OKIB website or community Facebook page for more information or assistance during the flooding event?

Question Title

* 13. How would you rate the following aspects of the OKIB website or community Facebook page in communicating information related to the flooding event?

Question Title

* 14. Please indicate your level of concern for the following types of events/impacts.

Question Title

* 15. Please indicate your level of preparedness for the following types of events/impacts.

Question Title

* 16. Thank you for your responses. The information gathered will assist the Okanagan Indian Band Emergency Program. Please provide any additional comments or observations to help improve your preparedness or the community's resilience.

* 4. Was your property, residence or business included in an evacuation order or
alert issued by the OKIB?

* 5. How did you FIRST become informed of the evacuation Alert or Order issued
by the OKIB?

* 6. Upon receiving an evacuation Alert or Order issued by OKIB, did you
know where to find further information to determine your next steps?

* 7. How were you impacted by the freshet flooding event that
occurred in May 2023?

* 9. Are you aware of the following programs or resources available to those
impacted by an emergency like this flooding event?

* 11. How would you rate the following aspects of your communication with the
OKIB EOC?