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IronHorse SC Patient Satisfaction
Iron Horse Surgery Center Patient Satisfaction Survey
1.
During your stay at Iron Horse Surgery Center (IHSC), did the nurses treat you with courtesy and respect?
Yes
Sometimes
No
Other (please specify)
2.
During your stay at IHSC, did the nurses listen carefully to you?
Yes
Sometimes
No
Other (please specify)
3.
During your stay at IHSC, did the staff and doctors explain things in a way you could understand?
Yes
Sometimes
No
Other (please specify)
4.
During your stay at IHSC, did the doctors treat you with courtesy and respect?
Yes
Sometimes
No
Other (please specify)
5.
Did your doctor explain your procedure, its risks and benefits to you, in a manner that you could understand?
Yes
Sometimes
No
Other (please specify)
6.
Did your anesthesiologist explain the type of anesthesia/pain control to you, along with the risks and benefits, in an manner you could understand?
Yes
No
Other (please specify)
7.
During this stay at IHSC, did you need medicine for pain?
Yes
No
8.
During your stay at IHSC, was your pain well controlled?
Yes
Sometimes
No
Other (please specify)
9.
During this stay at IHSC, did doctors, nurses, or other facility staff, speak with you about whether you would have adequate help when you left the facility?
Yes
No
10.
During this stay at IHSC, did you get written discharge instructions, along with signs, symptoms, or health issues to look out for after you left the facility?
Yes
No
11.
Using any number from 0 to 10, where 0 is the worst experience and 10 is the best experience, what number would you use to rate IHSC?
10 Best Facility
9
8
7
6
5
4
3
2
1
0 Worst Facility
.
10 Best Facility
9
8
7
6
5
4
3
2
1
0 Worst Facility
12.
Would you recommend IHSC to your friends and family?
Definitely no
Probably no
Probably yes
Definitely yes
13.
Comments:
14.
Who was your surgeon?