Shire of Chittering - Services Satisfaction and Importance Survey

The Shire of Chittering is currently reviewing its Strategic Community Plan. We would love feedback on the provision of our current services. Are we meeting your expectations? How important to you are the services that we are providing?
The survey should only take about 5 minutes to complete, and your responses will help us to understand what areas we might need to work on, where we are getting it right, and what we may/may not need to continue.

Question Title

* 1. SERVICE PROVISION:
Please provide feedback on how the provision of the following services by the Shire of Chittering, meet your expectations.

Other comments.

	Well below my expectations	Somewhat satisfied but not meeting my expectations	Meeting my expectations	The Shire is providing an excellent service
Rates Collection - ease of payment, service from staff.	Rates Collection - ease of payment, service from staff. Well below my expectations	Rates Collection - ease of payment, service from staff. Somewhat satisfied but not meeting my expectations	Rates Collection - ease of payment, service from staff. Meeting my expectations	Rates Collection - ease of payment, service from staff. The Shire is providing an excellent service
Councillors - Members training and development, election expenses, youth/adult sponsorship, memberships, council meetings.	Councillors - Members training and development, election expenses, youth/adult sponsorship, memberships, council meetings. Well below my expectations	Councillors - Members training and development, election expenses, youth/adult sponsorship, memberships, council meetings. Somewhat satisfied but not meeting my expectations	Councillors - Members training and development, election expenses, youth/adult sponsorship, memberships, council meetings. Meeting my expectations	Councillors - Members training and development, election expenses, youth/adult sponsorship, memberships, council meetings. The Shire is providing an excellent service
Other Governance - civic functions, advertising, consultants, legal expenses, recruitment	Other Governance - civic functions, advertising, consultants, legal expenses, recruitment Well below my expectations	Other Governance - civic functions, advertising, consultants, legal expenses, recruitment Somewhat satisfied but not meeting my expectations	Other Governance - civic functions, advertising, consultants, legal expenses, recruitment Meeting my expectations	Other Governance - civic functions, advertising, consultants, legal expenses, recruitment The Shire is providing an excellent service
Fire Prevention - fire mitigation (burning / controls), Bushfire Risk Officer.	Fire Prevention - fire mitigation (burning / controls), Bushfire Risk Officer. Well below my expectations	Fire Prevention - fire mitigation (burning / controls), Bushfire Risk Officer. Somewhat satisfied but not meeting my expectations	Fire Prevention - fire mitigation (burning / controls), Bushfire Risk Officer. Meeting my expectations	Fire Prevention - fire mitigation (burning / controls), Bushfire Risk Officer. The Shire is providing an excellent service
Rangers Animal Control - Rangers, animal pound maintenance, abandoned vehicles.	Rangers Animal Control - Rangers, animal pound maintenance, abandoned vehicles. Well below my expectations	Rangers Animal Control - Rangers, animal pound maintenance, abandoned vehicles. Somewhat satisfied but not meeting my expectations	Rangers Animal Control - Rangers, animal pound maintenance, abandoned vehicles. Meeting my expectations	Rangers Animal Control - Rangers, animal pound maintenance, abandoned vehicles. The Shire is providing an excellent service
Volunteer Bush Fire Brigades - uniforms, equipment, station maintenance, motor vehicles, insurances, fire fighting vehicles.	Volunteer Bush Fire Brigades - uniforms, equipment, station maintenance, motor vehicles, insurances, fire fighting vehicles. Well below my expectations	Volunteer Bush Fire Brigades - uniforms, equipment, station maintenance, motor vehicles, insurances, fire fighting vehicles. Somewhat satisfied but not meeting my expectations	Volunteer Bush Fire Brigades - uniforms, equipment, station maintenance, motor vehicles, insurances, fire fighting vehicles. Meeting my expectations	Volunteer Bush Fire Brigades - uniforms, equipment, station maintenance, motor vehicles, insurances, fire fighting vehicles. The Shire is providing an excellent service
Environmental Health - wastewater system applications, public event notifications, approved kitchens/permits, waste management plans	Environmental Health - wastewater system applications, public event notifications, approved kitchens/permits, waste management plans Well below my expectations	Environmental Health - wastewater system applications, public event notifications, approved kitchens/permits, waste management plans Somewhat satisfied but not meeting my expectations	Environmental Health - wastewater system applications, public event notifications, approved kitchens/permits, waste management plans Meeting my expectations	Environmental Health - wastewater system applications, public event notifications, approved kitchens/permits, waste management plans The Shire is providing an excellent service
Other Health - Chittering Health Centre Maintenance	Other Health - Chittering Health Centre Maintenance Well below my expectations	Other Health - Chittering Health Centre Maintenance Somewhat satisfied but not meeting my expectations	Other Health - Chittering Health Centre Maintenance Meeting my expectations	Other Health - Chittering Health Centre Maintenance The Shire is providing an excellent service
Building Control - building approvals, swimming pool inspections.	Building Control - building approvals, swimming pool inspections. Well below my expectations	Building Control - building approvals, swimming pool inspections. Somewhat satisfied but not meeting my expectations	Building Control - building approvals, swimming pool inspections. Meeting my expectations	Building Control - building approvals, swimming pool inspections. The Shire is providing an excellent service
Pest Control - Shire buildings and facilities.	Pest Control - Shire buildings and facilities. Well below my expectations	Pest Control - Shire buildings and facilities. Somewhat satisfied but not meeting my expectations	Pest Control - Shire buildings and facilities. Meeting my expectations	Pest Control - Shire buildings and facilities. The Shire is providing an excellent service
Town Planning - development applications, residential applications.	Town Planning - development applications, residential applications. Well below my expectations	Town Planning - development applications, residential applications. Somewhat satisfied but not meeting my expectations	Town Planning - development applications, residential applications. Meeting my expectations	Town Planning - development applications, residential applications. The Shire is providing an excellent service
Waste - rubbish collection service, landfill sites, containers for change	Waste - rubbish collection service, landfill sites, containers for change Well below my expectations	Waste - rubbish collection service, landfill sites, containers for change Somewhat satisfied but not meeting my expectations	Waste - rubbish collection service, landfill sites, containers for change Meeting my expectations	Waste - rubbish collection service, landfill sites, containers for change The Shire is providing an excellent service
Education Scholarships and Awards	Education Scholarships and Awards Well below my expectations	Education Scholarships and Awards Somewhat satisfied but not meeting my expectations	Education Scholarships and Awards Meeting my expectations	Education Scholarships and Awards The Shire is providing an excellent service
Youth Services and Events - Youth Krew, School holiday activities.	Youth Services and Events - Youth Krew, School holiday activities. Well below my expectations	Youth Services and Events - Youth Krew, School holiday activities. Somewhat satisfied but not meeting my expectations	Youth Services and Events - Youth Krew, School holiday activities. Meeting my expectations	Youth Services and Events - Youth Krew, School holiday activities. The Shire is providing an excellent service
Aged Events and Programs - seniors week, seniors expo.	Aged Events and Programs - seniors week, seniors expo. Well below my expectations	Aged Events and Programs - seniors week, seniors expo. Somewhat satisfied but not meeting my expectations	Aged Events and Programs - seniors week, seniors expo. Meeting my expectations	Aged Events and Programs - seniors week, seniors expo. The Shire is providing an excellent service
Other Welfare - community resilience events and programs, Wear Ya Wellies	Other Welfare - community resilience events and programs, Wear Ya Wellies Well below my expectations	Other Welfare - community resilience events and programs, Wear Ya Wellies Somewhat satisfied but not meeting my expectations	Other Welfare - community resilience events and programs, Wear Ya Wellies Meeting my expectations	Other Welfare - community resilience events and programs, Wear Ya Wellies The Shire is providing an excellent service
Staff Housing	Staff Housing Well below my expectations	Staff Housing Somewhat satisfied but not meeting my expectations	Staff Housing Meeting my expectations	Staff Housing The Shire is providing an excellent service
Community Housing	Community Housing Well below my expectations	Community Housing Somewhat satisfied but not meeting my expectations	Community Housing Meeting my expectations	Community Housing The Shire is providing an excellent service
Seniors Housing	Seniors Housing Well below my expectations	Seniors Housing Somewhat satisfied but not meeting my expectations	Seniors Housing Meeting my expectations	Seniors Housing The Shire is providing an excellent service
Stormwater Drainage	Stormwater Drainage Well below my expectations	Stormwater Drainage Somewhat satisfied but not meeting my expectations	Stormwater Drainage Meeting my expectations	Stormwater Drainage The Shire is providing an excellent service
Protection of the Environment - support for Chittering Landcare Group, consultants, vehicle expenses	Protection of the Environment - support for Chittering Landcare Group, consultants, vehicle expenses Well below my expectations	Protection of the Environment - support for Chittering Landcare Group, consultants, vehicle expenses Somewhat satisfied but not meeting my expectations	Protection of the Environment - support for Chittering Landcare Group, consultants, vehicle expenses Meeting my expectations	Protection of the Environment - support for Chittering Landcare Group, consultants, vehicle expenses The Shire is providing an excellent service
Public Toilets	Public Toilets Well below my expectations	Public Toilets Somewhat satisfied but not meeting my expectations	Public Toilets Meeting my expectations	Public Toilets The Shire is providing an excellent service
Cemetery	Cemetery Well below my expectations	Cemetery Somewhat satisfied but not meeting my expectations	Cemetery Meeting my expectations	Cemetery The Shire is providing an excellent service
Public Halls & Recreation Centres	Public Halls & Recreation Centres Well below my expectations	Public Halls & Recreation Centres Somewhat satisfied but not meeting my expectations	Public Halls & Recreation Centres Meeting my expectations	Public Halls & Recreation Centres The Shire is providing an excellent service
Parks, Ovals and Playgrounds	Parks, Ovals and Playgrounds Well below my expectations	Parks, Ovals and Playgrounds Somewhat satisfied but not meeting my expectations	Parks, Ovals and Playgrounds Meeting my expectations	Parks, Ovals and Playgrounds The Shire is providing an excellent service
Recreation Spaces - reserves, walk trails, bike/skate parks.	Recreation Spaces - reserves, walk trails, bike/skate parks. Well below my expectations	Recreation Spaces - reserves, walk trails, bike/skate parks. Somewhat satisfied but not meeting my expectations	Recreation Spaces - reserves, walk trails, bike/skate parks. Meeting my expectations	Recreation Spaces - reserves, walk trails, bike/skate parks. The Shire is providing an excellent service
Library - Bindoon Public Library, other library services and events.	Library - Bindoon Public Library, other library services and events. Well below my expectations	Library - Bindoon Public Library, other library services and events. Somewhat satisfied but not meeting my expectations	Library - Bindoon Public Library, other library services and events. Meeting my expectations	Library - Bindoon Public Library, other library services and events. The Shire is providing an excellent service
Community Grants and Sponsorship Funding Scheme - infrastructure and events funding, including Community Christmas parties and Movie Nights.	Community Grants and Sponsorship Funding Scheme - infrastructure and events funding, including Community Christmas parties and Movie Nights. Well below my expectations	Community Grants and Sponsorship Funding Scheme - infrastructure and events funding, including Community Christmas parties and Movie Nights. Somewhat satisfied but not meeting my expectations	Community Grants and Sponsorship Funding Scheme - infrastructure and events funding, including Community Christmas parties and Movie Nights. Meeting my expectations	Community Grants and Sponsorship Funding Scheme - infrastructure and events funding, including Community Christmas parties and Movie Nights. The Shire is providing an excellent service
Heritage and Cultural Events - Australia Day, Anzac Day	Heritage and Cultural Events - Australia Day, Anzac Day Well below my expectations	Heritage and Cultural Events - Australia Day, Anzac Day Somewhat satisfied but not meeting my expectations	Heritage and Cultural Events - Australia Day, Anzac Day Meeting my expectations	Heritage and Cultural Events - Australia Day, Anzac Day The Shire is providing an excellent service
Road Construction and Maintenance	Road Construction and Maintenance Well below my expectations	Road Construction and Maintenance Somewhat satisfied but not meeting my expectations	Road Construction and Maintenance Meeting my expectations	Road Construction and Maintenance The Shire is providing an excellent service
Bridge Construction and Maintenance	Bridge Construction and Maintenance Well below my expectations	Bridge Construction and Maintenance Somewhat satisfied but not meeting my expectations	Bridge Construction and Maintenance Meeting my expectations	Bridge Construction and Maintenance The Shire is providing an excellent service
Shared Path Construction and Maintenance	Shared Path Construction and Maintenance Well below my expectations	Shared Path Construction and Maintenance Somewhat satisfied but not meeting my expectations	Shared Path Construction and Maintenance Meeting my expectations	Shared Path Construction and Maintenance The Shire is providing an excellent service
Street Lighting	Street Lighting Well below my expectations	Street Lighting Somewhat satisfied but not meeting my expectations	Street Lighting Meeting my expectations	Street Lighting The Shire is providing an excellent service
Plant and Equipment - roads/parks vehicles, shire vehicles.	Plant and Equipment - roads/parks vehicles, shire vehicles. Well below my expectations	Plant and Equipment - roads/parks vehicles, shire vehicles. Somewhat satisfied but not meeting my expectations	Plant and Equipment - roads/parks vehicles, shire vehicles. Meeting my expectations	Plant and Equipment - roads/parks vehicles, shire vehicles. The Shire is providing an excellent service
Weed Control	Weed Control Well below my expectations	Weed Control Somewhat satisfied but not meeting my expectations	Weed Control Meeting my expectations	Weed Control The Shire is providing an excellent service
Tourism - marketing, area promotion, visitor centre, tourism events.	Tourism - marketing, area promotion, visitor centre, tourism events. Well below my expectations	Tourism - marketing, area promotion, visitor centre, tourism events. Somewhat satisfied but not meeting my expectations	Tourism - marketing, area promotion, visitor centre, tourism events. Meeting my expectations	Tourism - marketing, area promotion, visitor centre, tourism events. The Shire is providing an excellent service
Economic Development - local business attraction and development, projects.	Economic Development - local business attraction and development, projects. Well below my expectations	Economic Development - local business attraction and development, projects. Somewhat satisfied but not meeting my expectations	Economic Development - local business attraction and development, projects. Meeting my expectations	Economic Development - local business attraction and development, projects. The Shire is providing an excellent service
Community Bus / Courtesy Bus	Community Bus / Courtesy Bus Well below my expectations	Community Bus / Courtesy Bus Somewhat satisfied but not meeting my expectations	Community Bus / Courtesy Bus Meeting my expectations	Community Bus / Courtesy Bus The Shire is providing an excellent service

Shire of Chittering - Services Satisfaction and Importance Survey

Question Title

* 1. SERVICE PROVISION: Please provide feedback on how the provision of the following services by the Shire of Chittering, meet your expectations.

* 1. SERVICE PROVISION:
Please provide feedback on how the provision of the following services by the Shire of Chittering, meet your expectations.