* 1. Overall, how would you rate the Worthington Area YMCA? Check One.

* 2. How long have you been a member at the YMCA and how many days a week do you visit the YMCA? Check one for each question that applies.

* 3. How would you rate the Worthington Area YMCA Staff members on each of the following?

  Excellent Good Average Fair Poor
Friendliness
Competence
Enough Staff
Patience
Front Desk Procedures
Program or Class Registration

* 4. How would you rate the Worthington Area YMCA Facilities on each of the following?

  Excellent Good Average Fair Poor
Basketball Gyms
Fitness Center
Lobby
Locker Rooms
Pool
Multi-Purpose Room
Kid's Gym
Security
Overall Cleanliness of the Areas

* 5. How would you rate the Worthington Area YMCA Equipment on each of the following?

  Excellent Good Average Fair Poor
Cardio Equipment
Strength Equipment
Free Weights
Enough Equipment
Right Equipment
Space

* 6. How would you generally rate the Worthington Area YMCA on each of the following?

  Excellent Good Average Fair Poor
Fitness and Pool Schedules
Frequency of Classes & Programs
Hours of Operation
Quality of Classes & Programs
Quantity of Classes & Programs
Staff Friendliness
Value for the money

* 7. Please rate your level of satisfaction with each of the following:

  Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know Not important
You feel welcome at your YMCA
Your YMCA is a good place to bring kids
Your YMCA is helping to build a strong community
Your YMCA's image in the community

* 8. What youth programs do your kids participate in at the YMCA? Check all that apply.

* 9. What type of youth programs would you like to see offered at the YMCA?

* 10. If given the opportunity to make three changes, what would they be?

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