Ambulance utilisation has increased significantly over the last 12 - 24 months. This puts extreme stress on paramedics who are dealing with ramping, additional calls and excessive work every day. 

We are conducting this survey to discover how work intensification and workload stress is affecting you, and are looking to establish solutions we can work with AV, ESTA, WorkSafe and the Victorian Government to implement. 

Please note that responses are completely anonymous, no identifying information will be shared.  

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* 1. Are you an Ambulance Victoria employee?

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* 2. What is your current role? 

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* 3. What is your area/region?

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* 4. In the last 8 days, how many times

  Once 2-4 times 5-10 times Between 10 and 20 times Too many to count N/A
Did you finish work on time
Were shifts at your branch unfilled
Did you receive a request to undertake overtime
Did you work through meal breaks
Did you undertake unpaid work outside of work hours (completing paperwork, attending meetings etc)
Were you been dispatched to another job past your finish time

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* 5. In the last 16 days, how many times

  Between 1 and 5 times Between 5 and 15 times Between 15 and 30 times Between 30 and 50 times Too many to count N/A
Did you finish work on time
Were shifts at your branch unfilled
Did you receive a request to undertake overtime
Did you work through meal breaks
Did you undertake unpaid work outside of work hours (completing paperwork, attending meetings etc)
Were you been dispatched to another job past your finish time

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* 6. In the last month, how many times

  Between 1 and 5 times Between 5 and 15 times Between 15 and 30 times Between 30 and 50 times Too many to count N/A
Did you finish work on time
Were shifts at your branch unfilled
Did you receive a request to undertake overtime
Did you work through meal breaks
Did you undertake unpaid work outside of work hours (completing paperwork, attending meetings etc)
Were you been dispatched to another job past your finish time

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* 7. How often do you feel pressured to work outside of policy or procedure to get the job done? (eg Complete VACIS in Ambulance)

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* 8. How much do the following things contribute to work intensity?

  Rarely Sometimes Often Frequently  All the time N/A
Insufficient staffing to cope with the workload
Key Performance Indicators
Ramping at hospitals
Insufficient hospitals and GP clinics
Risk management drives inappropriate transportation
Lack of ability to refer patients
Meal breaks that don't occur at branch
Insufficient HSR's for reporting workload issues and discussing solutions 

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* 9. How effective would the following be at alleviating workload?

  Rarely Sometimes Often Frequently  All the time N/A
Additional staffing
Additional staffing on Friday and Saturday nights
Public education advertising campaign 
Ensuring paramedics were supported to refer patients to GP clinics
Additional hospitals
Access to paramedic only break rooms at hospitals
The ability for paramedics to take bloods and order imaging to speed up processing
Hospitals to refer patients to waiting rooms
Additional non-emergency resources within AV
Upgrading ESTA's dispatch system
Support for physical and mental fatigue
Introduction of nurse practitioners in ED to take an APOT role
Introduction of paramedic practitioners to take an APOT role

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* 10. Have extended shift times ever affected your ability to drive home safely? 

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* 11. How adequate do you feel Ambulance Victoria staffing levels are?

Not at all They are exactly right
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 12. How stressed have you felt in the last week as a result of work intensity?

Not at all Moderate stress Extremely stressed
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 13. How has stress from workload affected you? (Please tick more than 1 if appropriate)

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* 14. Do you feel HSR's have sufficient ability to deal with current work intensification in an effective way? 

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* 15. Do you feel government KPI's have a negative impact on workloads? 

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* 16. If you have concerns about taking breaks in hospital, please list these below

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* 17. Please provide any comments you may have or suggestions you have to improve workload. 

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* 18. Would you like someone from the AEAV to contact you to discuss your comments?

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* 19. Enter your details

0 of 19 answered
 

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