Question Title

* 1. Please select your age group

Question Title

* 2. Which office location did you attend for majority of your appointments?

Question Title

* 3. How easy was it to find Emma House?

Question Title

* 4. How long have you been attending Emma House?

Question Title

* 5. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

Question Title

* 6. Do you feel the staff working reception are welcoming and courteous?

Question Title

* 7. Do you feel the interview rooms were clean and comfortable?

Question Title

* 8. During your time at Emma House do you feel staff treated you with courtesy and respect?

Question Title

* 9. Did you feel your rights were explained to you and respected?

Question Title

* 10. Are you satisfied that your privacy and dignity were maintained? 

Question Title

* 11. Did your worker explain things in a way that you could understand?

Question Title

* 12. Did you feel like you were really listened to?

Question Title

* 13. Did you feel staff at Emma House were professional?

Question Title

* 14. How satisfied were you with your initial intake / risk assessment process?

Question Title

* 15. Did you feel you were appropriately referred and supported to other agencies / services for assistance?

Question Title

* 16. Do you feel like you had a central role in decisions about your goals and plans?

Question Title

* 17. Please select the rating that best describes how you were feeling PRIOR to receiving support from Emma House?

Question Title

* 18. Please select the rating that best describes how you are feeling NOW?

Question Title

* 19. Would you recommend Emma House to a friend or family member?

Question Title

* 20. Has your experience when attending Emma House been what you expected?

Question Title

* 21. Is there any other comments or ideas for improvement you would like to offer Emma House? (e.g comments about reception, waiting area, open times, flexibility of sessions, evaluation form etc)

Question Title

* 22. Preferred contact details

0 of 22 answered
 

T