The Harold Customer Survey Question Title * 1. How often do you visit The Harold? Multiple times a week Once a week 2–3 times per month Once a month A few times a year Question Title * 2. What usually brings you to The Harold? (Select all that apply) Drinks Dinner Lunch Catching up with friends Watching sport Trivia Family outings Private function Passing by / convenience Question Title * 3. When do you most often visit? Monday- Thursday lunch Monday - Thursday evening Friday lunch Friday dinner Saturday lunch Saturday dinner Sunday lunch Sunday dinner Question Title * 4. How would you rate our food overall? Excellent Good Average Below average Poor Question Title * 5. What menu items do you usually order? (Select all that apply) Pub classics (parmi, schnitzel, burgers) Steaks Entrees Salads / lighter meals Daily Specials I mostly come for drinks Question Title * 6. What would you like to see more of on the menu? (Select all that apply) More pub classics More healthy options More vegetarian / vegan options More premium dishes More share plates Rotating specials Late night food Question Title * 7. How would you rate our drinks offering?(1= poor and 5= excellent) 1 2 3 4 5 Beer offering Beer offering 1 Beer offering 2 Beer offering 3 Beer offering 4 Beer offering 5 Wine list Wine list 1 Wine list 2 Wine list 3 Wine list 4 Wine list 5 Cocktail list Cocktail list 1 Cocktail list 2 Cocktail list 3 Cocktail list 4 Cocktail list 5 Question Title * 8. Is there anything missing from our drinks offering that you’d like to see? Question Title * 9. How would you rate the following at The Harold?( 1= poor and 5= excellent) 1 2 3 4 5 Service from staff Service from staff 1 Service from staff 2 Service from staff 3 Service from staff 4 Service from staff 5 Atmosphere / vibe Atmosphere / vibe 1 Atmosphere / vibe 2 Atmosphere / vibe 3 Atmosphere / vibe 4 Atmosphere / vibe 5 Music / sound levels Music / sound levels 1 Music / sound levels 2 Music / sound levels 3 Music / sound levels 4 Music / sound levels 5 Cleanliness Cleanliness 1 Cleanliness 2 Cleanliness 3 Cleanliness 4 Cleanliness 5 Value for money Value for money 1 Value for money 2 Value for money 3 Value for money 4 Value for money 5 Question Title * 10. Which best describes the vibe you’d like The Harold to have? Relaxed neighbourhood pub Lively social bar Sports pub Food-focused gastropub Family-friendly venue Mix of everything Question Title * 11. What events would you attend at The Harold? (Select all that interest you) Themed trivia nights Live music Afternoon DJs Comedy nights Wine tastings Beer tastings Cocktail masterclasses Bingo nights Family Movie nights Community events School holiday activities Question Title * 12. What nights would you most likely attend events? (Select all that apply) Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 13. What would make you visit The Harold more often? (Select all that apply) Better food specials More family events Better atmosphere Live music Faster service Loyalty program Other: ________ Question Title * 14. . When choosing a pub, what usually influences your decision most? Recommendation from friends Social media Food specials Drink specials Convenience / location Special events Atmosphere Question Title * 15. Do you live locally? Forest Lodge Glebe Annandale Camperdown Other nearby suburb Visiting the area Question Title * 16. What do you love most about The Harold? Question Title * 17. If you could change one thing about The Harold, what would it be? Question Title * 18. Any other suggestions or feedback? Question Title * 19. Name Question Title * 20. Email: Question Title * 21. Would you like to hear about events, specials and offers at The Harold? Yes – email me No thanks Done
