We value our clients and are gathering information in order to better serve you and our community. 
There are no right or wrong answers to this survey, and individual responses will be kept confidential. Participating in this survey will not affect the assistance you are being provided or hope to receive in the future.

The results of this survey will be used to generate a summary report for the Board of Directors to better assist PCS leadership in meeting needs. An accurate picture of your experiences and opinions, will help create an action plan with specific solutions that recognize areas of success and address any area of concern or need for improvement.
You should be able to complete this survey in six minutes or less. Please begin by answering some general questions.

Question Title

* Check all services received, or programs you have participated in

Question Title

* Please indicate the extent to which you agree or disagree with the statements below.

  Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
I was treated with respect by staff. 
I was helped in a timely manner.
Services provided by PCS met my needs.
If you physically visited one of our centers was it clean? 
PCS staff were knowledgeable about programs and services. 
The personnel shared about other programs that may benefit me?
My ride on a PCS bus was a good experience. 
If you visited one of our service centers did you find it warm and welcoming? 
I am gaining greater independence through PCS services.
PCS procedures are easy to follow.
I would recommend PCS to a friend or family member.
I am likely to use PCS services again.
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50% of survey complete.