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ehomes Zillow Preferred Program — Terms & Conditions Acknowledgment (Chino + High Desert)
1.
Your full name
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2.
Your ehomes email address
(Required.)
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3.
Which office are you based in?
(Required.)
Chino
High Desert (Victorville)
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4.
TERMS & CONDITIONS — I have read the ehomes Zillow Preferred Program Terms & Conditions (attached to the email). Check every box to confirm you understand and agree. All boxes are required.
(Required.)
1. PARTICIPATION — Participation is voluntary. These terms supplement, and do not replace, my ehomes Independent Contractor Agreement and the ehomes policy manual.
2. LEAD ALLOCATION — Lead flow is allocated by performance, not tenure. Zillow keeps calling until I accept my requested monthly volume, so I will use self-pause rather than let calls go unanswered. Leads are the property of ehomes — assigned, not owned.
3. MY ZILLOW PERFORMANCE STANDARDS — Set by Zillow, not ehomes: pCVR 4% or greater; Pickup Rate 25% or greater; 100% of my ZHL pre-approval target; and an active Follow Up Boss account with calling (60 days for new agents).
4. EHOMES INTERNAL TARGETS — ehomes sets targets above the Zillow floor: 1 escrow per 20 leads (5%), and picking up every connection every time, including weekends.
5. SYSTEMS — All calls and texts on my FUB line; my FUB number is the phone number on my Zillow profile; all client emails shared into FUB for coaching and training; forms and stages current. Activity not logged in FUB earns no performance or conversion credit.
6. ZILLOW HOME LOANS — I will introduce financing early with a warm three-way introduction to ZHL. The client always chooses their own lender, and no client is ever required to use ZHL.
7. CONVERSION CREDIT — Tier and compensation credit goes solely to the agent holding conversion credit in Premier Agent. Commission splits do not divide or transfer tier credit, and BBL points cannot be split. Disputes must be resolved through my growth partner before closing.
8. TRAINING AND COACHING — Required Zillow Academy courses; ZHL new agent training if I am newly onboarded or in Low status; weekly pipeline reviews. Role-plays are not required unless assigned by my Growth Partner.
9. LOW STATUS — Agents in Low status do not receive new leads. I can exit Low status at any time by improving conversion behaviors, and I will receive written notice of any change to my status.
10. COMPLIANCE — Fair Housing, TCPA and Do-Not-Call rules, California DRE requirements, and ehomes policy apply. Zillow consumer data is confidential and stays inside ehomes systems, during and after my participation.
11. CHANGES — ehomes may update these terms in writing as the program evolves, and continued receipt of Zillow leads constitutes acceptance.
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5.
YOUR DECISION — do you accept these Terms & Conditions and opt in to the ehomes Zillow Preferred Program? Declining carries no penalty. We only ask that you answer honestly so leads go where they will be worked.
(Required.)
I ACCEPT AND OPT IN — I agree to the Terms & Conditions above and want to remain on the Zillow lead roster.
I DECLINE / OPT OUT — I am choosing not to participate at this time. I understand I will not receive Zillow leads and may request reinstatement later.
I'D LIKE TO TALK FIRST — please have my office leader reach out before I decide.
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What would help you hit the standard? Check everything you want. This is how we build the support plan — asking for help is not a mark against you.
1:1 pipeline coaching with my office leader
Role-play practice on the financing conversation
Help setting up my FUB line and logging correctly
A walkthrough of the required Zillow Academy courses
A direct introduction to our ZHL loan officer
Scripts and objection handling for buyer consultations
Help cleaning up and working my existing database
Touring and showing best practices
Something else — I'll explain below
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Anything you want leadership to know? If you're opting out or want to talk first, tell us why here. If something in our process has gotten in your way, we want to hear it — this is the place.
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ELECTRONIC SIGNATURE — type your full legal name. By typing your name you agree that this constitutes your electronic signature, and you confirm you have read, understand, and agree to the ehomes Zillow Preferred Program Terms & Conditions and the decision you selected above.
(Required.)
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9.
Today's date (MM/DD/YYYY)
(Required.)