Your Voice Matters

As advocates for efficient, safe, and inclusive transportation for those with mobility related disabilities, we need to be informed of our communities personal experiences and impressions of ridesharing platforms. Your feedback will help inform Transportation Network Partners (TNPs) and legislative policy on this important issue. 

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* 1. Where do you live?

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* 2. What types of mobility equipment do you use in the community?

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* 3. Please rank the following transportation options by your level of use: (1 = highest usage)

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* 4. If you have experience using public transit or paratransit AND a ridesharing service, how did your experiences compare?

I prefer to use:

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* 5. How often do you utilize ridesharing (Uber/Lyft/etc.) services?

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* 6. Have you avoided using ridesharing services due to any of the following? (Check multiple, if needed)

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* 7. Have you been denied a rideshare due to your disability?

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* 8. If you have made requests for assistance in stowing or securing your wheelchair in a ridesharing vehicle, did the assistance provided meet your needs? 

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* 9. Have you been denied a rideshare due to a service animal?

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* 10. Please share the details of any other negative experiences you have encountered using ridesharing services:

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* 11. If you own a Wheelchair Accessible Vehicle (WAV), would you consider driving your vehicle for a ridesharing service as a source of income?

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* 12. If you currently use public transit and/or paratransit, and a ridesharing company utilizing wheelchair accessible vehicles (WAV) partnered with your transit services to provide you on-demand, reliable pickup/drop-off times, which of the following statements would you most agree with:

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* 13. Do you have any additional feedback about ridesharing services you would like to share?

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* 14. Are you willing to be contacted to further discuss your ridesharing experience as an individual with a mobility disability?

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