2021 Other Provider Satisfaction Survey


Reach for Your Potential strives to ensure quality services for the individuals served. The information from this survey will be used to help evaluate and make improvements in needed areas based on your perspective. Please take the time to fill out the survey as honestly and accurately as you can. Your participation is appreciated and responses are anonymous. Thank you for taking the time to complete this survey by October 31, 2021.

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* 1. Please select the title that correctly identifies you.

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* 2. What are the best things about RFYP?

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* 3. What could RFYP improve? 

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* 4. Is your communication experience with RFYP positive? 

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* 5. Is RFYP receptive to your requests/suggestions/inquiries, etc? 

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* 6. Do you feel you receive information/responses in a timely manner?

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* 7. Do you feel RFYP’s services meet your member’s needs?

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* 8. Do you feel RFYP respects individuals and values their differences?

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* 9. Are you satisfied with RFYP’s use of technology?

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* 10. I feel RFYP staff are available to discuss concerns related to COVID-19.

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* 11. I am satisfied with the communication I am getting from RFYP about its response to the COVID-19 pandemic.

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* 12. Do you feel medical staff are accessible to communicate with you for questions and emergency situations?

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* 13. How would you like to receive information from RFYP?

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* 14. How often would you like to receive information about RFYP’s goals and accomplishments?

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* 15. What are the most important topics that you would like RFYP to share with you about the agency?

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* 16. What is your overall satisfaction with Residential (24 hour/hourly) Services?

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* 17. What is your overall satisfaction with Day Habilitation services?

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* 18. What is your overall satisfaction with RFYP Medical & Health Care supports (Med Team)?

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* 19. What is your overall satisfaction with RFYP Member Financial services (payee services)?

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