Healthwatch Haringey General Survey

Introduction

Healthwatch Haringey works to get the best out of local health and social care services by responding to your voice. From improving services today to helping shape better ones for tomorrow, your feedback is essential in helping us identify areas for improvement.

We also ask some questions about you so we can be sure we are representing all sections of the Haringey community.

Thank you for your participation.

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* 1. How often do you use health and social care services in Haringey?

Weekly

Monthly

A few times a year

Rarely

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* 2. Which health or social care services have you used in the last 12 months?

Hospital

Mental health services

Home care services

Elderly care services

Other (please specify)

None of the above

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* 3. How easy is it for you to access the health and social care services you need?

Very easy

Easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Difficult

Very difficult

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* 4. Have you ever experienced delays in receiving care?

Yes

If yes, please explain what has happened

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* 5. With which of the following GP Practices in Haringey are you currently registered?

Alexandra Surgery

Arcadian Gardens Surgery

Bounds Green Group Practice

Bridge House Medical Practice

Broadwater Farm Surgery (Lawrence House Group)

Bruce Grove Primary Healthcare Centre

Castleview Surgery

Charlton House Medical Centre

Cheshire Road Surgery

Christchurch Hall Surgery

Crouch Hall Road Surgery

Fernlea Surgery

Grove Road Surgery

Havergal Surgery

Highgate Group Practice

High Road Surgery Wood Green

Hornsey Wood Green GP

JS Medical Practice Philip Lane

JS Medical Practice Park Lane

JS Medical Practice Westbury Avenue

Lawrence House Surgery

Morris House Group Practice

Muswell Hill Practice

The Old Surgery

Queenswood Medical Practice

Rutland House Surgery

Somerset Gardens Family Healthcare Centre

St Ann's Road Surgery

Staunton Group Practice (Morum House)

Stuart Crescent Medical Practice

Tottenham Health Centre

Tynemouth Medical Practice

The Vale Practice

Welbourne Health Centre (Lawrence House Group) including Dowsett Road Surgery and Tottenham Hale Health Centre

Westbury Medical Centre

West Green Surgery

157 Medical Practice

Other (please specify)

None of the above

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* 6. How old are you?

18 to 24 years

25 to 34 years

35 to 44 years

45 to 54 years

55 to 64 years

65 to 74 years

75 to 84 years

85 years and over

Prefer not to say

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* 7. With which gender do you identify?

Male

Female

Trans

Non-binary

Prefer not to say

Prefer to self-describe:

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* 8. What is your ethnicity?

Arab

Asian / Asian British - Indian

Asian / Asian British - Pakistani

Asian / Asian British – Bangladeshi

Any East or South East Asian background

East or South East Asian - Chinese or Hongkongese

Asian / Asian British – Any other Asian / Asian British background

Black / Black British - African

Black / British - West African

Black / Black British - Somali

Black / Black British - Caribbean

Black / Black British – Any other Black / Black British background

Gypsy, Roma or Traveller

White British / English / Northern Irish / Scottish / Welsh

White Irish

White – Any other White background

Latin American - South American

Latin American - North American

Latin American - Central American

Latin American - Caribbean

Polish

Romanian

Hungarian

Latvian

Lithuanian

Turkish

Kurdish

Mixed / Multiple ethnic groups: Asian and White

Mixed / Multiple ethnic groups: Black African and White

Mixed / Multiple ethnic groups: Black Caribbean and White

Mixed / Multiple ethnic groups: Any other Mixed / Multiple ethnic background

Prefer not to say

Prefer to specify:

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* 9. What is your religion?

Buddhist

Christian

Hindu

Jewish

Muslim

Sikh

Atheist / No religion

Humanist

Prefer not to say

Other (please specify)

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* 10. What is your sexual orientation?

Asexual

Bisexual

Homosexual / Gay

Heterosexual / Straight

Pansexual

Prefer not to say

Other (please specify)

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* 11. Do you consider yourself to be disabled?

Yes

Prefer not to say

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* 12. Is English your first language?

Yes

Prefer not to say

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* 13. How would you rate the professionalism and competence of staff (care workers, mental health teams, nurses, physician associates, physiotherapists, doctors, GPs etc.)

Excellent

Good

Average

Poor

Very poor

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* 14. How satisfied are you with the communication from health and social care professionals (e.g., being informed about treatment options, progress updates, etc.) ?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 15. Do you feel that your care is personalised to meet your specific needs?

Yes, completely

Somewhat

Not sure

Not really

Not at all

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* 16. Do you agree that you are you given enough information and support to manage your health or social care needs independently?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 17. Have you experienced any barriers to receiving health and social care services (e.g., language, transportation, affordability)?

Yes

If yes, please describe

Healthwatch Haringey General Survey

Introduction

Question Title

* 1. How often do you use health and social care services in Haringey?

Question Title

* 2. Which health or social care services have you used in the last 12 months?

Question Title

* 3. How easy is it for you to access the health and social care services you need?

Question Title

* 4. Have you ever experienced delays in receiving care?

Question Title

* 5. With which of the following GP Practices in Haringey are you currently registered?

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* 6. How old are you?

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* 7. With which gender do you identify?

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* 8. What is your ethnicity?

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* 9. What is your religion?

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* 10. What is your sexual orientation?

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* 11. Do you consider yourself to be disabled?

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* 12. Is English your first language?

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* 13. How would you rate the professionalism and competence of staff (care workers, mental health teams, nurses, physician associates, physiotherapists, doctors, GPs etc.)

Question Title

* 14. How satisfied are you with the communication from health and social care professionals (e.g., being informed about treatment options, progress updates, etc.) ?

Question Title

* 15. Do you feel that your care is personalised to meet your specific needs?

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* 16. Do you agree that you are you given enough information and support to manage your health or social care needs independently?

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* 17. Have you experienced any barriers to receiving health and social care services (e.g., language, transportation, affordability)?

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* 18. What do you think could be improved in the health and social care services you receive?

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* 19. Is there anything else you would like to share about your experiences with health and social care services?