Colorado Department of Labor and Employment

Thank you for taking the time to participate in this survey. Our goal is to improve customer satisfaction by efficiently and effectively providing the service and support you need from The Division of Labor Standards and Statistics. The survey should take less than 5 minutes to complete and your responses will be completely anonymous.

I am (choose your primary purpose for interacting with DLSS)

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* 1. I am (choose your primary purpose for interacting with DLSS)

Staff consistently acts in a courteous and professional manner

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* 2. Staff consistently acts in a courteous and professional manner

Staff has the knowledge to answer my questions

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* 3. Staff has the knowledge to answer my questions

Staff provides assistance and is helpful in resolving problems

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* 4. Staff provides assistance and is helpful in resolving problems

Service and support are delivered in a timely fashion

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* 5. Service and support are delivered in a timely fashion

Information I need is easy to find on the Division website

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* 6. Information I need is easy to find on the Division website

In the past 30 days I have contacted or interacted with staff

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* 7. In the past 30 days I have contacted or interacted with staff

I used the following to interact with staff (select all that apply)

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* 8. I used the following to interact with staff (select all that apply)

What changes would most improve our service?

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* 9. What changes would most improve our service?

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